Intern, Sales & Support

Summary

Cencora is a healthcare distribution and services company focused on creating healthier futures. The Sales & Support Intern will support business-sponsored projects across sales, customer support, account management, operations, and strategic initiatives. The role includes data analysis, process improvement, stakeholder collaboration, presentations, training, mentorship, and professional development.

Responsibilities

• Collaborate with cross-functional stakeholders across Sales, Account Management, Operations, Customer Service, Finance, and other Health Systems and Government Services business teams
• Lead or support a 10-week business-impacting project focused on business process improvement, customer solutions, operational effectiveness, sales enablement, or decision-support resources
• Gather and analyze data, assess current processes, identify trends or gaps, and develop recommendations that support team and organizational objectives
• Assist with customer, contract, sales, account management, and operational initiatives that help improve customer experience, business visibility, and team effectiveness
• Prepare and present final project findings, recommendations, and business impact to stakeholders and leaders at the conclusion of the internship
• Participate in professional development, networking, mentorship, onboarding activities, mid-summer evaluation, final evaluation, and conversion planning conversations

Skills

• Requires broad training in fields such as business administration, accounting, sales, marketing, computer science, healthcare administration, supply chain, or a similar field
• Suitable for undergraduate students seeking hands-on exposure to healthcare distribution, sales, operations, and account management
• Demonstrates initiative in professional development and business curiosity by staying informed about the industry, marketplace changes, and company resources
• Must not require sponsorship to work in the United States now or in the future
• Ability to work independently with strong organizational skills and a self-starter mindset
• Ability to communicate effectively, both orally and in writing
• Strong attention to detail, time management, and follow-through
• Strong customer service, interpersonal, presentation, analytical, and problem-solving skills
• Strong willingness to learn, including accepting and implementing feedback from various sources
• Capacity to learn from and apply a wide variety of business disciplines to support Cencora customers
• Ability to interpret industry trends and competitive information and develop strategies or recommendations in response to marketplace changes
• Strong creativity, focus, and discipline
• Proficiency with Microsoft Office Suite and common presentation tools
• Rising sophomore, junior, or senior at the time of the internship preferred

Qualifications

Must Haves

• Requires broad training in fields such as business administration, accounting, sales, marketing, computer science, healthcare administration, supply chain, or a similar field
• Suitable for undergraduate students seeking hands-on exposure to healthcare distribution, sales, operations, and account management
• Demonstrates initiative in professional development and business curiosity by staying informed about the industry, marketplace changes, and company resources
• Must not require sponsorship to work in the United States now or in the future
• Ability to work independently with strong organizational skills and a self-starter mindset
• Ability to communicate effectively, both orally and in writing
• Strong attention to detail, time management, and follow-through
• Strong customer service, interpersonal, presentation, analytical, and problem-solving skills
• Strong willingness to learn, including accepting and implementing feedback from various sources
• Capacity to learn from and apply a wide variety of business disciplines to support Cencora customers
• Ability to interpret industry trends and competitive information and develop strategies or recommendations in response to marketplace changes
• Strong creativity, focus, and discipline
• Proficiency with Microsoft Office Suite and common presentation tools

Nice to Haves

• Rising sophomore, junior, or senior at the time of the internship preferred

Benefits

• Paid internship
• Medical care
• Dental care
• Vision care
• Backup dependent care
• Adoption assistance
• Infertility coverage
• Family building support
• Behavioral health solutions
• Paid parental leave
• Paid caregiver leave
• Training programs
• Professional development resources
• Mentorship programs
• Employee resource groups
• Volunteer activities
• Remote work arrangement