Solutions Engineer

Summary

Cerby is a company focused on enhancing security by automating identity processes for disconnected applications. As a Solutions Engineer, you will partner with sales and customer success teams to design and demonstrate IAM and IGA solutions that address complex security challenges.

Responsibilities

• Partner with account executives throughout the sales cycle to understand customer requirements and design tailored IAM and IGA solutions that address security, compliance, and operational needs
• Lead and deliver high-impact product demonstrations that showcase core IAM/IGA capabilities, including access governance, provisioning, lifecycle management, and policy enforcement
• Design and build custom demo environments and proof-of-concept (POC) implementations, including data modeling, configuration, and integration with customer systems
• Engage with technical stakeholders (security teams, identity architects, IT operations, developers) to perform technical discovery, requirement gathering, and solution validation
• Architect and explain solutions using modern identity standards and protocols such as SCIM and SAML, as well as REST-based API integrations with directories, HRIS, and SaaS applications
• Create technical documentation, solution diagrams, and implementation guides that clearly articulate recommended architectures and integration patterns
• Collaborate closely with Product Management and Engineering to relay customer feedback, influence product roadmap priorities, and stay ahead of evolving IAM and IGA use cases
• Support RFP/RFI responses and security questionnaires by contributing accurate, detailed technical content related to IAM/IGA capabilities and integrations
• Deliver presentations and technical workshops—both remote and onsite—for prospects, customers, and partners, tailoring the level of depth to executive, business, and technical audiences
• Work cross-functionally with Customer Success and Professional Services to ensure a smooth handoff from pre-sales to implementation, aligning expectations and solution design
• Continuously refine and improve demo scripts, environments, and technical sales assets to increase effectiveness and repeatability across the Solutions Engineering team
• Maintain a high level of self-organization and ownership over your territory, managing multiple opportunities, POCs, and stakeholder demands in parallel
• Stay current on industry trends and best practices in IAM, IGA, and security to serve as a trusted advisor to customers and internal teams
• Contribute to a collaborative, supportive team culture by sharing knowledge, mentoring peers, and participating in internal enablement sessions

Skills

• Located on the East Coast of the United States, with the ability to work effectively with customers and internal teams across US time zones
• Proven experience (typically 3+ years) in a Solutions Engineer, Sales Engineer, Pre-Sales, or similar technical customer-facing role supporting enterprise solutions
• Hands-on experience with Identity and Access Management (IAM) and Identity Governance and Administration (IGA) platforms, including configuration and deployment of common use cases
• Strong understanding of modern identity standards and protocols such as SAML and SCIM, with the ability to design and explain end-to-end authentication, authorization, and provisioning flows
• Experience building, testing, and troubleshooting RESTful API integrations between identity platforms and third-party applications, directories, or HR systems
• Demonstrated ability to build and deliver compelling technical demonstrations and proof-of-concept environments customized to customer requirements
• Excellent presentation and communication skills, with the ability to confidently engage executives, business stakeholders, and deep technical audiences
• Proven organizational skills, including the ability to manage multiple concurrent opportunities, prioritize tasks, and meet deadlines with minimal supervision
• Self-motivated and proactive, with a track record of taking initiative, solving problems independently, and driving opportunities forward
• Collaborative team player who thrives in cross-functional environments and contributes positively to team culture and shared goals
• Comfortable using common tools in a pre-sales environment (e.g., diagramming tools, CRM systems, collaboration platforms) and documenting technical solutions clearly
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience in IAM/IGA and technical sales
• Experience with additional identity standards (e.g., OAuth 2.0, OpenID Connect), directory services (e.g., AD, LDAP), and cloud platforms (e.g., AWS, Azure, GCP)

Qualifications

Must Haves

• Located on the East Coast of the United States, with the ability to work effectively with customers and internal teams across US time zones
• Proven experience (typically 3+ years) in a Solutions Engineer, Sales Engineer, Pre-Sales, or similar technical customer-facing role supporting enterprise solutions
• Hands-on experience with Identity and Access Management (IAM) and Identity Governance and Administration (IGA) platforms, including configuration and deployment of common use cases
• Strong understanding of modern identity standards and protocols such as SAML and SCIM, with the ability to design and explain end-to-end authentication, authorization, and provisioning flows
• Experience building, testing, and troubleshooting RESTful API integrations between identity platforms and third-party applications, directories, or HR systems
• Demonstrated ability to build and deliver compelling technical demonstrations and proof-of-concept environments customized to customer requirements
• Excellent presentation and communication skills, with the ability to confidently engage executives, business stakeholders, and deep technical audiences
• Proven organizational skills, including the ability to manage multiple concurrent opportunities, prioritize tasks, and meet deadlines with minimal supervision
• Self-motivated and proactive, with a track record of taking initiative, solving problems independently, and driving opportunities forward
• Collaborative team player who thrives in cross-functional environments and contributes positively to team culture and shared goals
• Comfortable using common tools in a pre-sales environment (e.g., diagramming tools, CRM systems, collaboration platforms) and documenting technical solutions clearly
• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience in IAM/IGA and technical sales

Nice to Haves

• Experience with additional identity standards (e.g., OAuth 2.0, OpenID Connect), directory services (e.g., AD, LDAP), and cloud platforms (e.g., AWS, Azure, GCP)