Pharmacist Go Live Support

Summary

CereCore is a leading provider of healthcare technology solutions dedicated to improving patient care and operational efficiency. The Pharmacist Go Live Support role involves collaborating with project teams to ensure the successful deployment of MEDITECH EHR systems, providing critical on-site support during go-live phases, and assisting users with system navigation and workflow optimization.

Responsibilities

• Collaborate with project teams to provide onsite go-live support for MEDITECH Expanse implementation projects across HCA Healthcare facilities
• Participate in workflow decisions and trainings
• Offer at-the-elbow support during go-live phases to assist users with system navigation, troubleshooting, and workflow optimization
• Support onsite pharmacists, pharmacy technicians, nurses, and other clinical end users with medication-related workflows within the EHR
• Assist with issue triage, escalation, and resolution during activation events
• Collaborate with internal teams to address technical issues and optimize system performance
• Document issues and resolutions in a clear and concise manner
• Participate in continuous learning and development to stay updated on MEDITECH advancements and industry trends
• Provide guidance related to inpatient pharmacy workflows, including medication verification, IV workflows, automated dispensing systems, and order management processes
• Support adoption and stabilization efforts during high-volume go-live periods, including day, evening, or night shift coverage as needed

Skills

• Active U.S.-based Pharmacist license in good standing
• Recent inpatient pharmacy experience required
• Hands-on experience with inpatient medication workflows, including: Medication order verification and dispensing workflows, IV compounding and IV workflow processes, Automated dispensing systems (e.g., Pyxis or similar technologies)
• Prior experience working within an Electronic Health Record (EHR) environment required
• Ability to provide go-live support activities, including at-the-elbow support, issue triage, and end-user guidance
• Availability to work night shifts during go-live events
• Excellent communication and interpersonal skills, with the ability to build rapport and foster positive relationships with clients and team members
• Willingness to travel extensively to client sites nationwide
• Ability to work independently and as part of a collaborative team in a fast-paced environment
• Flexibility and adaptability to meet changing project requirements and deadlines
• Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy from an accredited college or university required
• MEDITECH experience preferred but not required
• Prior EHR implementation support experience strongly preferred

Qualifications

Must Haves

• Active U.S.-based Pharmacist license in good standing
• Recent inpatient pharmacy experience required
• Hands-on experience with inpatient medication workflows, including: Medication order verification and dispensing workflows, IV compounding and IV workflow processes, Automated dispensing systems (e.g., Pyxis or similar technologies)
• Prior experience working within an Electronic Health Record (EHR) environment required
• Ability to provide go-live support activities, including at-the-elbow support, issue triage, and end-user guidance
• Availability to work night shifts during go-live events
• Excellent communication and interpersonal skills, with the ability to build rapport and foster positive relationships with clients and team members
• Willingness to travel extensively to client sites nationwide
• Ability to work independently and as part of a collaborative team in a fast-paced environment
• Flexibility and adaptability to meet changing project requirements and deadlines
• Doctor of Pharmacy (PharmD) or Bachelor of Science in Pharmacy from an accredited college or university required

Nice to Haves

• MEDITECH experience preferred but not required
• Prior EHR implementation support experience strongly preferred