Partner Manager

Summary

Clearlink is a remote-friendly company that manages relationships with leading internet service providers, home security providers, and satellite service companies. The Partner Manager will own a portfolio of provider partnerships, manage day-to-day relationships, and identify opportunities to improve revenue and performance. The role also involves monitoring KPIs, coordinating cross-functional initiatives, overseeing digital buyflows and integrations, and supporting partner onboarding.

Responsibilities

• Serve as the primary point of contact for a portfolio of ISP, home security, and/or satellite provider partnerships, managing day-to-day communication and long-term partner retention and growth
• Build and maintain strong relationships with partner contacts at mid and senior levels, acting as a trusted resource and advocate within and for Clearlink
• Participate in regular business reviews and performance recaps, preparing data-driven summaries and presenting findings to partners and internal stakeholders
• Monitor partner KPIs including sales volume, conversion rates, revenue, and margins; proactively flag trends and lead coordination across both marketing and sales teams to course-correct or capitalize on opportunities
• Identify and execute initiatives to grow revenue from existing partner relationships, including optimizing compensation structures, pursuing incremental incentives, and promoting higher-value product tiers
• Collaborate with analytics and finance teams to build models and forecasts for internal and external planning, and for decision making
• Oversee the marketing and digital “buyflow” for assigned partners — ensuring accurate placements, correct API integrations, and compliance with partner brand and regulatory requirements
• Coordinate with internal legal, compliance, finance and operations teams to manage the administrative lifecycle of partnerships, including contract amendments, commission reconciliation, invoicing, etc
• Help onboard new partners and ensure smooth integration, partnering closely with technical, sales and marketing teams

Skills

• This is a remote-first role for candidates who are located outside of Utah and outside of commuting distance
• For candidates residing within 50 miles of our Salt Lake City, Utah office, a hybrid schedule of 2-3 days in-office is required
• 3–5 years of experience in account management, partnerships, or business operations, ideally within telecom, home services, internet service providers, or a related industry
• Strong analytical skills with proficiency in data and reporting tools (e.g., Excel, Looker, or similar BI platforms); comfortable building performance summaries and identifying trends in data
• Familiarity with performance-based compensation models such as CPA, CPL, or CPC and an understanding of the inputs that skew revenue on each model
• Excellent written and verbal communication skills, with the ability to present data-driven narratives clearly to partner contacts and internal leadership
• Strong project management instincts — able to manage multiple partners and internal workstreams simultaneously without dropping details
• A proactive, ownership-oriented mindset: you don't wait to be told what to do, you identify what needs to happen and engage the necessary resources to get it done
• Direct experience working with large-scale ISPs, mobility carriers, or home services
• Experience in performance marketing and sales on a CPA or CPL models
• Working familiarity with APIs, digital integrations, and how data flows between marketing platforms and partner systems

Qualifications

Must Haves

• This is a remote-first role for candidates who are located outside of Utah and outside of commuting distance
• For candidates residing within 50 miles of our Salt Lake City, Utah office, a hybrid schedule of 2-3 days in-office is required
• 3–5 years of experience in account management, partnerships, or business operations, ideally within telecom, home services, internet service providers, or a related industry
• Strong analytical skills with proficiency in data and reporting tools (e.g., Excel, Looker, or similar BI platforms); comfortable building performance summaries and identifying trends in data
• Familiarity with performance-based compensation models such as CPA, CPL, or CPC and an understanding of the inputs that skew revenue on each model
• Excellent written and verbal communication skills, with the ability to present data-driven narratives clearly to partner contacts and internal leadership
• Strong project management instincts — able to manage multiple partners and internal workstreams simultaneously without dropping details
• A proactive, ownership-oriented mindset: you don't wait to be told what to do, you identify what needs to happen and engage the necessary resources to get it done

Nice to Haves

• Direct experience working with large-scale ISPs, mobility carriers, or home services
• Experience in performance marketing and sales on a CPA or CPL models
• Working familiarity with APIs, digital integrations, and how data flows between marketing platforms and partner systems

Benefits

• Low-cost, competitive health coverage, including domestic partners, with employer-paid counseling services.
• 401(k) matching after two months of employment, with employer matching starting at approximately 3%.
• Employer-paid spending account for physical, financial, and emotional wellbeing expenses.
• Flexible time off with competitive balances that accrue weekly.
• 2 weeks of paid parental leave during the first year and up to 9 weeks after one year of employment.
• Additional flex holidays in addition to company-paid holidays.
• Remote-first work arrangement.
• For team members located within a 50-mile radius of the Salt Lake City, Utah office: hybrid work with in-office collaboration on Tuesdays and Thursdays, Wednesdays as a flex day based on team and manager needs, and remaining workdays remote depending on role requirements.
• Employer-paid life insurance, including coverage for dependents and spouses.
• Employee Resource Groups (ERGs).
• Easy access to menstrual hygiene products through the partnership with The Period Project.