Operations Project Analyst

Summary

Contact Discovery Services provides eDiscovery solutions and is seeking an Operations Project Analyst to manage and execute eDiscovery projects from inception to completion. The role coordinates with clients and legal teams, performs processing and analysis, maintains project documentation, conducts quality control, provides technical support, and helps develop processes while training junior team members.

Responsibilities

• Manage and oversee eDiscovery projects, ensuring timely and accurate completion
• Coordinate with clients, legal teams, and internal stakeholders to define project requirements and deliverables
• Perform processing, production, and analysis using industry-standard eDiscovery tools
• Develop and maintain project documentation, including project plans, timelines, and status reports
• Conduct quality control checks to ensure data integrity and compliance with legal standards
• Provide technical support and guidance to clients and team members throughout the eDiscovery process
• Stay up-to-date with industry trends and best practices to continuously improve eDiscovery processes
• Assist in the development and implementation of eDiscovery protocols and procedures
• Train and mentor junior team members on eDiscovery tools and techniques

Skills

• Minimum of 1 year of experience in eDiscovery or a related field
• Proficiency with eDiscovery tools such as Relativity, Nuix, 4iG, and EnCase
• Strong understanding of the Electronic Discovery Reference Model (EDRM)
• Excellent project management skills, with the ability to manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Detail-oriented with a strong commitment to accuracy and quality
• Bachelor's degree in a related field or equivalent work experience is preferred
• Physically located near the West Coast
• Knowledge of litigation support industry including evolution of product offerings and changing dynamics/expectations
• General knowledge of litigation lifecycle or experience managing litigations
• Experience troubleshooting applications and communicating results to support teams
• Relativity administrator experience
• Certification in eDiscovery (e.g., Relativity certificates, CEDS) is a plus

Qualifications

Must Haves

• Minimum of 1 year of experience in eDiscovery or a related field
• Proficiency with eDiscovery tools such as Relativity, Nuix, 4iG, and EnCase
• Strong understanding of the Electronic Discovery Reference Model (EDRM)
• Excellent project management skills, with the ability to manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Detail-oriented with a strong commitment to accuracy and quality

Nice to Haves

• Bachelor's degree in a related field or equivalent work experience is preferred
• Physically located near the West Coast
• Knowledge of litigation support industry including evolution of product offerings and changing dynamics/expectations
• General knowledge of litigation lifecycle or experience managing litigations
• Experience troubleshooting applications and communicating results to support teams
• Relativity administrator experience
• Certification in eDiscovery (e.g., Relativity certificates, CEDS) is a plus

Benefits

• Benefits package
• Professional development and growth opportunities.
• Flexible work environment.
• Work schedule flexibility
• Various company activities throughout the year