Summary
Knoetic builds a “Second Brain” for Chief People Officers and HR teams through community knowledge, people analytics, and insights. The BizOps Associate will support and execute cross-functional initiatives across go-to-market, product, community, recruiting, customer success, and operations while partnering closely with company leadership.
Responsibilities
- Support and execute some of our most important company initiatives, working side-by-side with leadership
- Run hands-on projects that span GTM, content, community, customer success, recruiting, and so much more
- Doubling community engagement in 1 month to hit an all-time high
- Spinning up AI-powered workflows/automations using modern tools (e.g. Clay, Zapier, Gamma, MCPs) with minimal eng support, to support our GTM operations
- Becoming a content marketing expert in 2 hours - then running your first campaign end-to-end in 6
- Running a full-cycle sales development process (prospecting → outbound → qualification) and becoming a top 1% AI-enabled SDR
- Customer Success: creating support docs and playbooks, working directly with customers and engineering to drive happiness, and laying the foundation for scalable CS processes
- Recruiting & hiring across functions - from engineers to salespeople
Skills
- 1–3 years of experience as a top performer in roles that demand rigor and high intensity (e.g., startup, big 3 consulting, banking, top-performing sales)
- You're AI-native. AI is part of how you think and work. You're the person who's figured out 10x leverage/speed with a tool or automation 95% of your peers don't understand yet
- Tech & product savvy. You're curious, fluent with software, and dangerous with software tools
- You're quantitative. You're sharp with spreadsheets and great with data
- You have an entrepreneur's mindset: self-driven, resourceful, ready to build and be in the trenches
- You're a positive, inspiring, happy influence on every team you've been on
- Optional but nice to have: you're adept with product analytics tools like PostHog or Mixpanel
Qualifications
Must Haves
- 1–3 years of experience as a top performer in roles that demand rigor and high intensity (e.g., startup, big 3 consulting, banking, top-performing sales)
- You're AI-native. AI is part of how you think and work. You're the person who's figured out 10x leverage/speed with a tool or automation 95% of your peers don't understand yet
- Tech & product savvy. You're curious, fluent with software, and dangerous with software tools
- You're quantitative. You're sharp with spreadsheets and great with data
- You have an entrepreneur's mindset: self-driven, resourceful, ready to build and be in the trenches
- You're a positive, inspiring, happy influence on every team you've been on
Nice to Haves
- Optional but nice to have: you're adept with product analytics tools like PostHog or Mixpanel
Benefits
- Fully remote role
- Async-first workflows