Pre-Approval Manager

Summary

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with a strong emphasis on employee engagement and support. The Pre Approval Manager serves as a liaison between internal and external clients, overseeing the loan process to ensure borrowers receive the best financial program.

Responsibilities

• Provide customer service by communicating with borrowers to assist client(s) in understanding loan programs, costs, and various applicable loan documents
• Review and audit income, assets, run DU and verify credit documentation within mortgage file to ensure loan stability
• Review mortgage loan disclosure packages and deliver to borrower, including but not limited to rate disclosure and re-disclosure packages
• Assist in managing a pipeline consisting of Conventional, FHA, VA, and USDA loans, along with 203k, Jumbo, and reverse mortgage products
• Ensure structure of the loan presents the best program based on the borrower’s financial circumstances
• Review the file for any missing documentation that best supports approval
• Communicate loan program and costs with borrowers (license required for this duty to be performed.)
• Pre-underwrite items to help support approval of the loan (paystubs, credit reports, W2’s bank statements, court orders, etc.)
• Input feed for disclosures, present and set up loan to best fit borrower’s needs

Skills

• Bachelor's degree and/or equivalent combination of education/experience
• 3-5 years' residential mortgage processing experience
• Knowledge of RESPA guidelines and all mortgage and consumer regulations
• Excellent math and analytics skills
• Excellent communication skills
• Excellent prioritization and time management skills to meet deadlines
• Proficiency in DU, LP, Microsoft Outlook, and Windows
• Experience with Encompass LOS
• Prior underwriting experience

Qualifications

Must Haves

• Bachelor's degree and/or equivalent combination of education/experience
• 3-5 years' residential mortgage processing experience
• Knowledge of RESPA guidelines and all mortgage and consumer regulations
• Excellent math and analytics skills
• Excellent communication skills
• Excellent prioritization and time management skills to meet deadlines
• Proficiency in DU, LP, Microsoft Outlook, and Windows

Nice to Haves

• Experience with Encompass LOS
• Prior underwriting experience

Benefits

• Competitive compensation plan
• Robust benefits package
• Medical
• Dental
• Vision
• 401K
• Company-provided short-term disability
• An employee assistance program
• A wellness program
• Remote