Summary
Demand Drive Solutions Pvt Ltd is seeking a Microsoft Business Central Functional Consultant to lead and support D365 Business Central implementation engagements. The role involves managing client relationships and concurrent projects, developing business solutions, collaborating with consultants and developers, and providing technical support and ERP expertise.
Responsibilities
- Perform D365 full Business Central implementation engagements, interacting directly with senior-level client personnel throughout implementation
- Effectively and timely support clients with technical support issues and needs
- Manage various clients concurrently with aggressive timelines to achieve objectives including client satisfaction and implementation profitability
- Partner with other consultants to assess client implementation needs, craft innovative solutions that span different subject matter domains and implement these plans to exceed the client's expectations
- Outline implementation objectives, issues, findings and recommendations in a variety of client situations
- Work with technical developers on potential customizations to the product
- Maintain awareness of technical trends and issues in the area of ERP products and applies that knowledge to client issues and solutions
Skills
- You have a Bachelor's degree in Business, Accounting, Information Technology or work-related experience
- You have at least 3 years of experience full implementation experience directly with D365 Business Central
- You are enthusiastic about customer service and have a passion for improving client satisfaction
- You enjoy troubleshooting implementations and providing support by developing business solutions
- You have a strong understanding of accounting knowledge
- You enjoy collaborating across multiple departments
- Must be authorized to work in the United States now or in the future without visa sponsorship
- An understanding of process manufacturing and have experience with process manufacturing ERP (preferred, not required)
Qualifications
Must Haves
- You have a Bachelor's degree in Business, Accounting, Information Technology or work-related experience
- You have at least 3 years of experience full implementation experience directly with D365 Business Central
- You are enthusiastic about customer service and have a passion for improving client satisfaction
- You enjoy troubleshooting implementations and providing support by developing business solutions
- You have a strong understanding of accounting knowledge
- You enjoy collaborating across multiple departments
- Must be authorized to work in the United States now or in the future without visa sponsorship
Nice to Haves
- An understanding of process manufacturing and have experience with process manufacturing ERP (preferred, not required)
Benefits
- Remote work, with some travel expectations to client sites