Senior Account Coordinator

Summary

dentsu is seeking a Senior Account Coordinator to support the Merkle Digital Messaging team in executing end-to-end digital marketing campaigns. The role coordinates account activities, manages multiple campaigns, supports client marketing strategies, ensures accurate execution, and monitors post-launch campaign metrics.

Responsibilities

• Drive development of email and production execution, producing timely and accurate campaigns
• Coordinate internal and external meetings, track open jobs, and drive account management efforts including maintaining responsibility for updating daily campaigns, follow up, and organizing account documentation
• Prioritize and manage multiple digital campaigns simultaneously
• Successfully support activities that drive execution of clients’ marketing strategy
• Produce error-free work, following standard operating procedures
• Upskilling in email platform, project management platforms, and other platforms relevant to execution
• Responsible for campaign monitoring and pulling post-launch campaign metrics

Skills

• 2+ years of experience in client services / account management in an advertising agency, marketing company, or client-side marketing department with a working knowledge of:
• Online and offline creative development and production
• Digital/Multichannel/Integrated Marketing
• Email deployment platform experience
• Relationship/Client Management
• Ability to multi-task and work well in a fast-changing environment
• Intermediate proficiency of Excel
• Bachelor's degree required
• Experience with marketing automation or customer engagement platforms
• Hands-on experience with Braze or Salesforce Marketing Cloud is a plus

Qualifications

Must Haves

• 2+ years of experience in client services / account management in an advertising agency, marketing company, or client-side marketing department with a working knowledge of:
• Online and offline creative development and production
• Digital/Multichannel/Integrated Marketing
• Email deployment platform experience
• Relationship/Client Management
• Ability to multi-task and work well in a fast-changing environment
• Intermediate proficiency of Excel
• Bachelor's degree required
• Experience with marketing automation or customer engagement platforms

Nice to Haves

• Hands-on experience with Braze or Salesforce Marketing Cloud is a plus

Benefits

• Medical, vision, and dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401k
• Flexible paid time off
• At least 15 paid holidays per year
• Paid sick and safe leave
• Paid parental leave
• Remote work may be available for those who live outside a commutable range, depending on the role and business needs