EMR Implementation Manager

Summary

The company provides specialized talent solutions and business consulting services. The EMR Implementation Manager leads ERP software deployments, client onboarding, training, data migration, system configuration, and business process optimization for construction and project-based organizations, while advising customers on accounting, payroll, and operational workflows.

Responsibilities

• Lead end-to-end ERP implementation projects, including discovery, requirements gathering, configuration, testing, deployment, and post-go-live support
• Partner with customers to understand operational and financial workflows and align system capabilities with business objectives
• Configure software modules, validate data integrity, support data conversion efforts, and ensure implementation readiness
• Consult clients on industry best practices, process improvements, and technology optimization strategies
• Assess implementation risks, identify gaps, and develop action plans to ensure successful project outcomes
• Collaborate with project managers, technical teams, and business stakeholders throughout the implementation lifecycle
• Support integration discussions and data exchange processes between ERP platforms and third-party applications
• Maintain expertise in ERP functionality, system enhancements, reporting capabilities, and emerging technology solutions
• Deliver virtual and onsite training sessions for executives, accounting teams, payroll administrators, project managers, and operational users
• Develop training plans, documentation, and adoption strategies that promote long-term client success
• Serve as a subject matter expert and trusted advisor during onboarding and beyond
• Troubleshoot application issues, respond to customer inquiries, and provide consultative guidance regarding system functionality and best practices
• Advise customers on accounting, payroll, job costing, and project-based financial workflows within ERP systems
• Support clients with payroll configuration, including multi-jurisdiction, union, and non-union payroll requirements
• Understand and translate accounting processes, financial reporting needs, and operational workflows into effective software solutions
• Assist clients in maximizing ERP functionality to improve visibility, efficiency, compliance, and business performance

Skills

• Experience implementing, onboarding, supporting, or training users on ERP, accounting, payroll, or business management software
• Multi-jurisdiction payroll experience, including union and non-union environments
• Minimum two years of experience working with accounting, payroll, finance, business operations, or ERP systems
• Strong understanding of job cost accounting, project accounting, or construction financial operations
• Exceptional troubleshooting, analytical, and problem-solving skills
• Experience conducting software demonstrations, training sessions, and customer-facing presentations
• Ability to manage multiple projects, priorities, and customer engagements simultaneously
• Willingness to travel up to 50% throughout the United States and Canada
• Experience with Construction ERP platforms such as Vista, Sage, Foundation, CMiC, Acumatica, Jonas, Eclipse, or similar enterprise solutions
• Background in technology consulting, software implementation, solution delivery, or customer success
• Experience with SQL, XML, data migration, reporting tools, Microsoft 365, Smartsheet, Zendesk, or related technologies
• Accounting, Finance, Information Systems, Business, or related degree
• CPA, CPA candidate, or equivalent accounting credentials
• Spanish or French language proficiency is a plus

Qualifications

Must Haves

• Experience implementing, onboarding, supporting, or training users on ERP, accounting, payroll, or business management software
• Multi-jurisdiction payroll experience, including union and non-union environments
• Minimum two years of experience working with accounting, payroll, finance, business operations, or ERP systems
• Strong understanding of job cost accounting, project accounting, or construction financial operations
• Exceptional troubleshooting, analytical, and problem-solving skills
• Experience conducting software demonstrations, training sessions, and customer-facing presentations
• Ability to manage multiple projects, priorities, and customer engagements simultaneously
• Willingness to travel up to 50% throughout the United States and Canada

Nice to Haves

• Experience with Construction ERP platforms such as Vista, Sage, Foundation, CMiC, Acumatica, Jonas, Eclipse, or similar enterprise solutions
• Background in technology consulting, software implementation, solution delivery, or customer success
• Experience with SQL, XML, data migration, reporting tools, Microsoft 365, Smartsheet, Zendesk, or related technologies
• Accounting, Finance, Information Systems, Business, or related degree
• CPA, CPA candidate, or equivalent accounting credentials
• Spanish or French language proficiency is a plus

Benefits

• Free online training
• Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance.
• Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.