Project Manager

Summary

DigitlHaus Agency is seeking a Project Manager to oversee Shopify and BigCommerce eCommerce projects and ongoing engagements. The role manages design, development, migration, strategy, SEO, CRO, and AEO implementations, coordinating internal teams and clients from project initiation through deployment and delivery.

Responsibilities

• Creating project lifecycles in a project management system from an SOW
• Creating and assigning tasks in the project management system for Clients and internal teams
• Creating timelines and project plans for small projects to multi-store custom integrations and builds
• Ensuring tasks are done on time and are complete
• Managing the design process from initial kickoff to design approval
• Managing the internal design team
• Managing gathering and organizing creative assets in a formal structure for the design team
• Managing the design revision process with the Client and internal design team
• Preparing projects to be developed with internal teams and stakeholders
• Be able to answer and support technical development and platform-related questions
• Managing technology setup and credentials for the development team so they can efficiently start development
• Briefing development teams on the project SOW concerning the design
• Preparing and ensuring timelines are met
• Testing and reviewing websites from a user level (QA Testing)
• Manage the development review process
• Deliver completed projects to Clients and ensure all SOW objectives have been met
• Train and consult Clients on best practices on the eCommerce platform
• Manage the deployment process
• Monitor project deliverables
• Document project requirements and deliverables
• Follow processes and be able to create new processes when needed
• Syncing internal teams on projects and ensuring everyone is collaborating

Skills

• • 3+ years as a project manager
• • 2+ years of Shopify and BigCommerce experience
• • Direct experience project managing Shopify and BigCommerce projects for an eCommerce agency
• • Strong organizational and prioritization skills, including negotiating priorities
• • Understand basic UX design fundamentals
• • Knowledgeable on the fundamentals of an eCommerce store, its features, and its architecture
• • Experience managing and coordinating development and design teams
• • Experience following design and development processes and workflow
• • Experience working with project management/ticketing platforms (Basecamp, Monday.com, Asana, Jira, etc.)
• • Adaptable to change and have excellent problem-solving and multi-tasking skills
• • Experience in conflict resolution (when problems arise, using experience and knowledge to solve problems while considering both the agency and the Client)
• • Have a “maker” vs a “doer” mindset; must take initiative
• • Strong communication skills
• • Must be comfortable speaking to Clients over the phone and via video for meetings
• • Team player: collaborative, flexible, problem solver, active listener, builds strong relationships, open to learning, and strong interpersonal skills

Qualifications

Must Haves

• • 3+ years as a project manager
• • 2+ years of Shopify and BigCommerce experience
• • Direct experience project managing Shopify and BigCommerce projects for an eCommerce agency
• • Strong organizational and prioritization skills, including negotiating priorities
• • Understand basic UX design fundamentals
• • Knowledgeable on the fundamentals of an eCommerce store, its features, and its architecture
• • Experience managing and coordinating development and design teams
• • Experience following design and development processes and workflow
• • Experience working with project management/ticketing platforms (Basecamp, Monday.com, Asana, Jira, etc.)
• • Adaptable to change and have excellent problem-solving and multi-tasking skills
• • Experience in conflict resolution (when problems arise, using experience and knowledge to solve problems while considering both the agency and the Client)
• • Have a “maker” vs a “doer” mindset; must take initiative
• • Strong communication skills
• • Must be comfortable speaking to Clients over the phone and via video for meetings
• • Team player: collaborative, flexible, problem solver, active listener, builds strong relationships, open to learning, and strong interpersonal skills

Benefits

• Full-Time employment
• Remote work arrangement