Inside Sales Representative

Summary

Domino Printing Sciences is a global expert in industrial printers and traceability solutions. The Inside Sales Representative is responsible for achieving annual sales targets by representing Domino products and services to new and existing customers through a remote or virtual sales presence, while building customer relationships and identifying new business opportunities. The role also supports sales forecasting, lead follow-up, collaboration with regional sales and marketing teams, and promotion of Domino's product value proposition.

Responsibilities

• Achieve consistent on-target sales performance/quotas by working with assigned customers and pro-actively searching out new business opportunities with current and prospective customers
• Liaise with existing customers to ensure a high degree of customer satisfaction translating into high levels of customer retention. Establish and develop rapport and professional customer/vendor relationships with appropriate customer personnel identifying key decision maker(s)
• Contact prospective customers, engaging in consultative conversations to understand their business needs, challenges, and objectives. Tailor product solutions to address specific requirements and articulate onboarding
• Provide regular, timely monthly reports on business activity. Ensure daily use and updating of Salesforce including feedback on all sales leads and pipeline data to provide accurate forecasts
• Work closely with the Regional Sales Managers and provide support and assistance where necessary to Account Mangers to ensure that the overall North America Sales target is achieved through collaboration
• Assure that all leads are followed up with whether self-generated or provided by other sources
• Demonstrate Domino’s range of products and value proposition as well as competitor offerings
• Attend trade shows and exhibitions where appropriate
• Work in an effective way to minimize irrecoverable costs due to incorrect specifications of work
• Ensure that all business actions are followed up promptly and diligently
• Partner with and leverage commercial and internal specialists including BDMs, PMMs, CISS team, etc
• Ensure that all necessary paperwork and e-mails are provided for every quotation sent
• Ensure efficient sales plans are developed
• Collaborate with Field Service personnel to carry out onsite customer interactions, site surveys, application analysis and other vetting as needed
• Collaborate with the Marketing team to improve leads and refine our efforts
• Continually develop sales techniques and strategies to close sales and achieve sales targets and goals

Skills

• • Bachelor's Degree or at least 4 years of equivalent relevant work experience
• • Coding & Marking application or field experience and a desire to move into a sales role or at least two years of sales experience required
• • Requires the ability to effectively communicate, collaborate with, and follow up, verbally and in writing, with people of various levels and technical backgrounds, both inside and outside the company
• • Self-starting and motivated individual capable of meeting sales objectives and maintaining a steady work pace
• • Strive for excellent customer service and enjoy forming strong relationships with customers
• • Excellent time management skills with a proven ability to meet deadlines, prioritize tasks and delegate
• • Strong knowledge of Microsoft Office products, Salesforce, Showpad, CPQ, Service other CRM tools
• • Naturally curious, and keen to learn with strong analytical and problem-solving skills and ability to absorb and communicate technical information
• • Demonstrate a focus on team and culture through collaboration, support, and internal customer satisfaction
• • Ability to manage personal energy and stress levels while maintaining positivity and optimism
• • Ability to work efficiently with minimal supervision both as an individual contributor as well as part of a team
• • Must be able to achieve weekly, monthly, quarterly, and annual goals and targets
• • Have a hunter mentality and are passionate about winning and being part of a growing company
• • Confidence navigating sales cycles with all management levels
• • Sedentary work. Sedentary work involves exserting no more than 10 pounds of force at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. A certain amount of walking and standing may be necessary in carrying out job duties
• • Coding & Marking sales experience preferred

Qualifications

Must Haves

• • Bachelor's Degree or at least 4 years of equivalent relevant work experience
• • Coding & Marking application or field experience and a desire to move into a sales role or at least two years of sales experience required
• • Requires the ability to effectively communicate, collaborate with, and follow up, verbally and in writing, with people of various levels and technical backgrounds, both inside and outside the company
• • Self-starting and motivated individual capable of meeting sales objectives and maintaining a steady work pace
• • Strive for excellent customer service and enjoy forming strong relationships with customers
• • Excellent time management skills with a proven ability to meet deadlines, prioritize tasks and delegate
• • Strong knowledge of Microsoft Office products, Salesforce, Showpad, CPQ, Service other CRM tools
• • Naturally curious, and keen to learn with strong analytical and problem-solving skills and ability to absorb and communicate technical information
• • Demonstrate a focus on team and culture through collaboration, support, and internal customer satisfaction
• • Ability to manage personal energy and stress levels while maintaining positivity and optimism
• • Ability to work efficiently with minimal supervision both as an individual contributor as well as part of a team
• • Must be able to achieve weekly, monthly, quarterly, and annual goals and targets
• • Have a hunter mentality and are passionate about winning and being part of a growing company
• • Confidence navigating sales cycles with all management levels
• • Sedentary work. Sedentary work involves exserting no more than 10 pounds of force at a time and occasionally lifting or carrying articles like docket files, ledgers, and small tools. A certain amount of walking and standing may be necessary in carrying out job duties

Nice to Haves

• • Coding & Marking sales experience preferred

Benefits

• 3 medical plans, Traditional PPO, Value PPO and High Deductible Health Plan with a Health Savings Account
• Flexible Spending Accounts
• Dental and Vision Plans
• Company paid Life and AD&D Insurance, short-term and long-term disability insurance.
• Voluntary life and AD&D insurance for employees and eligible dependents
• 401(k) Retirement Plan with generous employer match
• Voluntary benefits such as pet insurance, legal assistance and Aflac
• Vacation, Sick Days, Floating Holidays and Company Holidays
• Annual Bonus
• Summer Friday Program that runs from May to October
• Company closure between Christmas and New Years
• Hybrid or fully remote work schedules