FASTSIGNS®
Posted 22 days agoVerified live 2d ago
Inside Sales Representative (Hybrid Office/Home)
Brief overview
Remote
UndergradOr in progress
$20–$22/hrStated range
1+ yrsMinimum
CRM systemsPOS systemsSales experienceAccount managementCustomer serviceSign industry experienceCommunicationOrganizationSelf-directionProblem solving
About the company
FASTSIGNS®fastsigns.com
FASTSIGNS® is a signage, graphics and visual communications partner that provides comprehensive solutions to help customers of all sizes--across all industries--meet their business objectives and increase their business visibility through the use of signs, graphics, printing, promotional products and related marketing services.
Job description
Summary
FASTSIGNS is a company focused on building strong relationships with customers and growing their business. The Inside Sales Representative will be responsible for relationship-based selling, handling inbound inquiries, and coordinating projects to ensure customer satisfaction.
Responsibilities
- Conduct outbound calls and emails to existing customers to nurture relationships and drive repeat orders
- Follow up on estimates, inbound leads, and online requests
- Listen and consult with customers to match sign and graphics needs with solutions
- Promote add-on services and products when appropriate
- Prepare estimates and enter job orders
- Work with design and production teams to move projects forward
- Provide order updates and ensure smooth project communication
- Maintain accurate CRM notes and follow-up schedules
- Serve as a point of contact for phone and email inquiries
- Provide fast, friendly, and professional service
- Follow up after order completion to ensure satisfaction
- Execute call-mail-call follow-ups and customer touch-points
- Assist with marketing outreach campaigns and database messaging
Skills
- Inside sales, account management, or customer service experience
- Strong communication skills via phone, email, and video meetings
- Confident asking questions, recommending solutions, and closing
- Organized, self-directed, and consistent with follow-through
- Must be able to provide a quiet workspace for remote days
- Experience with CRM or POS systems
- Sign or print industry experience
Qualifications
Must Haves
- Inside sales, account management, or customer service experience
- Strong communication skills via phone, email, and video meetings
- Confident asking questions, recommending solutions, and closing
- Organized, self-directed, and consistent with follow-through
- Must be able to provide a quiet workspace for remote days
Nice to Haves
- Experience with CRM or POS systems
- Sign or print industry experience
Benefits
- Training and development provided
- Flexible work from home options available
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