Ecommerce Partnerships Manager

Summary

Uncapped is a fintech company providing working capital to small and medium-sized businesses in North America and Europe. The Ecommerce Partnerships Manager will source, negotiate, launch, and grow referral and broker partnerships across the e-commerce and agency ecosystem while managing performance, analytics, and cross-functional workflows.

Responsibilities

• Identify, engage and recruit new referral and broker partners across the e-commerce ecosystem — agencies, advisors and referral networks — aligned to Uncapped's growth strategy
• Run partner discovery, qualification and prioritisation across inbound and outbound channels
• Negotiate partner agreements, commercial terms, incentives and co-selling arrangements, and hold your own in the room with senior partner counterparts
• Onboard and operationalise each partnership through enablement, structured processes and clear launch plans
• Own your portfolio of referral and broker relationships end to end, from first conversation to ongoing performance management
• Drive regular business reviews focused on targets, impact and revenue contribution
• Proactively mine existing partnerships for growth that wasn't in the original deal — new segments, new referral sources — rather than waiting for it to be assigned
• Manage smooth lead routing and feedback loops with the Sales team to ensure post-handoff follow through
• Define and track partner KPIs, including pipeline, conversion rates and lead quality
• Own data hygiene and pipeline forecasting within the CRM
• Conduct ROI analysis on partner initiatives to optimise performance and incentive structures
• Partner with Sales, Marketing and Ops to build repeatable, friction-free partner workflows, and bring them along when a partnership needs a coordinated push

Skills

• 4+ years of experience in partnerships, business development or channel management, with a track record of owning outcomes, not just relationships
• At least part of that experience is in fintech, lending or payments — direct exposure to e-commerce or online consumer brands (as an operator, agency partner, or platform) strongly preferred
• Proven ability to source, close and operate broker and referral partnerships end to end — you don't hand off the hard parts
• Commercially sharp: you understand how a deal makes money for both sides and can negotiate terms that hold up
• Self directed: given a partnership goal, you find the path yourself and know when to pull in Sales or Ops
• Comfortable with data and analytics, and you use it to prioritise, forecast and make the case for where to invest your time
• Direct, intentional communicator, comfortable managing remote workflows out in the open
• Working knowledge of a CRM such as HubSpot, Pipedrive or Salesforce
• Strong grasp of Microsoft applications (Excel, PowerPoint & Word) and/or G Suite
• Excellent organisation and multi-tasking skills, with acute attention to detail
• We can only consider applications from candidates eligible to work in the USA without requiring visa sponsorship

Qualifications

Must Haves

• 4+ years of experience in partnerships, business development or channel management, with a track record of owning outcomes, not just relationships
• At least part of that experience is in fintech, lending or payments — direct exposure to e-commerce or online consumer brands (as an operator, agency partner, or platform) strongly preferred
• Proven ability to source, close and operate broker and referral partnerships end to end — you don't hand off the hard parts
• Commercially sharp: you understand how a deal makes money for both sides and can negotiate terms that hold up
• Self directed: given a partnership goal, you find the path yourself and know when to pull in Sales or Ops
• Comfortable with data and analytics, and you use it to prioritise, forecast and make the case for where to invest your time
• Direct, intentional communicator, comfortable managing remote workflows out in the open
• Working knowledge of a CRM such as HubSpot, Pipedrive or Salesforce
• Strong grasp of Microsoft applications (Excel, PowerPoint & Word) and/or G Suite
• Excellent organisation and multi-tasking skills, with acute attention to detail
• We can only consider applications from candidates eligible to work in the USA without requiring visa sponsorship

Benefits

• Unlimited holiday
• Personal growth fund
• Monthly recognition and awards
• The opportunity to make a big impact every day on the lives of European and US entrepreneurs
• Optional workspaces in Warsaw, London and Atlanta