Academic Program Manager

Summary

Edmentum is a tech-enabled learning company focused on providing flexible learning environments and tools for educators and students. The Academic Program Manager will manage virtual education programs, coordinate operational functions, support district partnerships, monitor program performance, and implement improvements that promote customer renewals and expansion.

Responsibilities

• Manage virtual programs by coordinating instruction, student services, enrollment operations, and data
• Lead onboarding, training, and setup for district partners and site coordinators
• Strengthen partnerships and identify opportunities for program expansion and deeper engagement
• Ensure accuracy and compliance across all data and program operations
• Monitor program usage, progress, and outcomes through reports and dashboards
• Partner with internal and external teams to resolve operational challenges
• Identify and implement process improvements to streamline workflows
• Support customer renewals and expansion through reliable program execution

Skills

• You have a bachelor's degree and 3+ years of experience in education operations or program management
• You are detail-oriented, organized, and data-driven
• You are confident using systems like Student Information Systems, Salesforce, and Excel to track and report performance
• You have a strong sense of ownership and accountability
• You communicate clearly, build relationships, and thrive in a collaborative environment
• You balance operational precision with customer empathy
• You are adaptable, proactive, and dedicated to continuous improvement
• You are willing to take on evolving responsibilities based on business needs

Qualifications

Must Haves

• You have a bachelor's degree and 3+ years of experience in education operations or program management
• You are detail-oriented, organized, and data-driven
• You are confident using systems like Student Information Systems, Salesforce, and Excel to track and report performance
• You have a strong sense of ownership and accountability
• You communicate clearly, build relationships, and thrive in a collaborative environment
• You balance operational precision with customer empathy
• You are adaptable, proactive, and dedicated to continuous improvement
• You are willing to take on evolving responsibilities based on business needs

Benefits

• Remote First organization
• Medical, dental, and vision insurance with various plan options
• 401(k) retirement plan with company matching
• Time away program
• Volunteer time away
• Winter office closure at the end of December
• Resources to promote wellness