eDiscovery Project Analyst

Summary

Epiq supports complex, global legal outcomes through technology-enabled services and a values-driven, collaborative work environment. The eDiscovery Project Analyst serves as the primary internal process monitor for Client Services, coordinating client data and workflows, managing project reporting and priorities, and supporting processing and troubleshooting activities.

Responsibilities

• Work as the single-point of contact on daily requests from multiple parties on various matters and escalate to the Project Manager as necessary
• Draft processing statements of work and Playbook(s) to be used by other departments in executing their portions of a project
• Obtain, examine, and prepare client data for processing
• Process data through Relativity Processing application
• Troubleshooting and routine support of Relativity Processing and Workspace(s)
• Utilize downtime to assist CS department in routine client requests
• Interpret client needs and PM instructions in order to accurately and efficiently pass them on to other operational groups
• Assist in troubleshooting and resolving any client issues with delivered or hosted data
• Monitor and report on the progress of client projects through the multiple departments at Epiq

Skills

• High technical aptitude with database programs, text editors and review platforms
• Proficient knowledge of Relativity Processing
• Working knowledge of Relativity including, but not limited to: Fields, Choices, Views, Layouts, RDC – Import/Export, Searching, STRs, and Imaging/OCR Sets
• Highly organized and able to monitor and effectively record progress of multiple processes
• Availability to work extended hours as needed when client project loads increase
• Possess excellent customer service, interpersonal and communication skills
• Ability to manage multiple tasks with excellent follow through, professional communication, and attention to detail
• Proven ability to work well in a team based environment
• Available to work on-call periodically through the week and occasional weekends
• Sitting for extended periods of time

Qualifications

Must Haves

• High technical aptitude with database programs, text editors and review platforms
• Proficient knowledge of Relativity Processing
• Working knowledge of Relativity including, but not limited to: Fields, Choices, Views, Layouts, RDC – Import/Export, Searching, STRs, and Imaging/OCR Sets
• Highly organized and able to monitor and effectively record progress of multiple processes
• Availability to work extended hours as needed when client project loads increase
• Possess excellent customer service, interpersonal and communication skills
• Ability to manage multiple tasks with excellent follow through, professional communication, and attention to detail
• Proven ability to work well in a team based environment
• Available to work on-call periodically through the week and occasional weekends
• Sitting for extended periods of time

Benefits

• Enterprise-wide learning and mobility
• Flexibility that’s recognized externally
• May be eligible for an annual bonus
• Remote: Work from Home