Summary
The ESAB Group Inc. is seeking a Field Service Engineer to provide support for installations, repairs, and training for customers. The ideal candidate will be technically oriented, enjoy traveling, and focus on exceeding customer expectations.
Responsibilities
- Install, repair and train customers on CNC Cutting Machine Products
- Test faulty equipment, apply knowledge of functional operation of electronic devices to diagnose the cause of malfunctions, and repair problems
- Write technical reports describing malfunctions and deviations from design specifications
- Diagnose malfunctioned equipment
- Perform preventative/corrective maintenance on customer’s machines
- Communicate and troubleshooting with customers, programmers, engineers, technicians, and production personnel to resolve problems. Includes communications with customer operators and maintenance personnel
- Make timely travel arrangements to accommodate customer’s needs
- Other duties as assigned
Skills
- Associate degree in Electronic Engineering Technology or 2-3 years related experience; or equivalent combination of education and experience
- Able to read, analyze and interpret general business periodicals, professional & technical journals, and governmental regulations
- Excellent written and oral communications
- Able to apply advanced mathematical concepts (formulas, scientific equations, graphs, schematic diagrams, etc.)
- Able to regularly lift and/or move up to 50 pounds
- Willingness to travel domestically (100%) with occasional international travel to support our customer
- Occasional Weekend work during large project installs
- Prior experience with ESAB equipment a plus
Qualifications
Must Haves
- Associate degree in Electronic Engineering Technology or 2-3 years related experience; or equivalent combination of education and experience
- Able to read, analyze and interpret general business periodicals, professional & technical journals, and governmental regulations
- Excellent written and oral communications
- Able to apply advanced mathematical concepts (formulas, scientific equations, graphs, schematic diagrams, etc.)
- Able to regularly lift and/or move up to 50 pounds
- Willingness to travel domestically (100%) with occasional international travel to support our customer
- Occasional Weekend work during large project installs
Nice to Haves
- Prior experience with ESAB equipment a plus