EverHealth - Account Manager (Remote, US)

Summary

EverCommerce is a service commerce platform offering integrated SaaS solutions, including healthcare solutions through its EverHealth business. EverHealth is seeking an Account Manager to grow the existing Updox customer base by identifying and closing upsell and cross-sell opportunities, managing the full sales cycle, conducting consultative discovery, and delivering product demonstrations.

Responsibilities

• Proactively prospect within an assigned portfolio of Updox customers to identify upsell, cross-sell, and expansion opportunities
• Build and maintain a healthy pipeline of qualified opportunities aligned with revenue targets
• Own the full sales cycle from prospecting and discovery through demonstration, proposal, negotiation, and close
• Apply Sandler Sales methodology, including upfront contracts, pain discovery, budget and decision qualification, and clearly defined next steps
• Conduct consultative discovery to understand customer challenges, business impact, workflows, and desired outcomes
• Deliver compelling product demonstrations and proposals that connect Updox solutions to identified customer needs
• Confidently navigate objections, pricing conversations, and negotiations while maintaining a customer-centric approach
• Maintain accurate opportunity, pipeline, activity, and forecast information within Salesforce
• Partner with Implementation, Onboarding, Customer Success, Support, and Product teams to deliver a seamless customer experience
• Develop a strong understanding of Updox solutions, partner offerings, healthcare workflows, and the competitive landscape
• Consistently achieve or exceed established revenue targets and sales KPIs

Skills

• 2+ years of quota-carrying sales or account management experience, preferably within SaaS, healthcare technology, or healthcare services
• Proven success growing existing customer relationships through upsell and cross-sell opportunities
• Demonstrated ability to manage the full sales cycle and consistently achieve or exceed quota
• Strong consultative discovery, objection handling, negotiation, and closing skills
• Experience with Sandler or another structured sales methodology
• Ability to learn technical products quickly and translate product capabilities into clear customer value
• Strong communication, presentation, organization, and pipeline management skills
• Experience using Salesforce or a comparable CRM
• Ability to work independently and thrive in a fast-paced, evolving sales environment
• Collaborative, resilient, and growth-oriented mindset
• Knowledge of EHR/EMR, Practice Management, patient engagement, or healthcare communication technology
• Please note that you must be eligible to work without sponsorship to qualify for this position
• This role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America
• Sandler experience preferred
• Experience selling healthcare SaaS or technology to physician practices and healthcare organizations
• Experience selling to SMB and/or mid-market healthcare customers
• Formal Sandler Sales training

Qualifications

Must Haves

• 2+ years of quota-carrying sales or account management experience, preferably within SaaS, healthcare technology, or healthcare services
• Proven success growing existing customer relationships through upsell and cross-sell opportunities
• Demonstrated ability to manage the full sales cycle and consistently achieve or exceed quota
• Strong consultative discovery, objection handling, negotiation, and closing skills
• Experience with Sandler or another structured sales methodology
• Ability to learn technical products quickly and translate product capabilities into clear customer value
• Strong communication, presentation, organization, and pipeline management skills
• Experience using Salesforce or a comparable CRM
• Ability to work independently and thrive in a fast-paced, evolving sales environment
• Collaborative, resilient, and growth-oriented mindset
• Knowledge of EHR/EMR, Practice Management, patient engagement, or healthcare communication technology
• Please note that you must be eligible to work without sponsorship to qualify for this position
• This role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America

Nice to Haves

• Sandler experience preferred
• Experience selling healthcare SaaS or technology to physician practices and healthcare organizations
• Experience selling to SMB and/or mid-market healthcare customers
• Formal Sandler Sales training

Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Day 1 access to a robust health and wellness benefits, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program
• Commissions, as part of on-target earnings