Brand Systems Manager, AI

Summary

EVERSANA INTOUCH is a global, full-service marketing agency network serving the life sciences industry. The Brand Systems Manager, AI, configures and maintains brand standards, templates, and content-generation tools within an AI-native production platform, while reviewing outputs for compliance with brand and channel standards before client delivery.

Responsibilities

• Brand standards in platform — positioning, tone, visual standards, and channel rules structured as platform intelligence, maintained across every production cycle
• Template build and maintenance — email, banner, social, and video templates built to brand and channel specifications during the configuration phase and updated as standards evolve
• Content generation operations — runs the platform's production tools to generate asset sets against the content system, variant logic, and format requirements
• Output quality review — reviews platform output against brand standards and channel specs before any asset reaches client review
• Channel standards interpretation — understands rendering requirements, safe zones, format constraints, and placement rules across channels and ensures templates and outputs meet those standards
• Brand drift identification — catches when output is off and can articulate whether the problem is in the brand configuration, the template, or the content system
• Modeling inclusive behaviors and proactively managing bias
• All other duties as assigned*

Skills

• 2 to 5 years in a production, brand management, or creative operations role at an agency or in a regulated industry environment
• Track record managing brand standards across channels — you know what a brand violation looks like and can articulate why
• Hands-on familiarity with channel production requirements — email rendering, banner specs, safe zones, format constraints — across digital formats
• Pharma or regulated industry experience is a plus; MLR familiarity is helpful but not required
• Experience working in structured review and revision cycles with accountability for output quality before client delivery
• You are actively using AI tools in your daily work right now — building workflows, testing outputs, solving problems you have not been trained to solve yet
• You have real opinions about what works, what does not, and what pharma brands should actually pay attention to
• You experiment before you wait for permission. When a new tool drops, you open it
• You can show a skeptical brand team something real — not a slide about AI, but something you actually built or ran
• Brand standards fluency — reads guidelines and translates them into production requirements without ambiguity
• Production discipline — holds the quality standard and catches errors before they reach review
• Channel knowledge — understands what correct looks like across email, display, social, and video formats
• Platform curiosity — learns tools by using them; does not wait for formal training to figure out what something does
• Clear communicator — flags output problems specifically so the right person can resolve them quickly

Qualifications

Must Haves

• 2 to 5 years in a production, brand management, or creative operations role at an agency or in a regulated industry environment
• Track record managing brand standards across channels — you know what a brand violation looks like and can articulate why
• Hands-on familiarity with channel production requirements — email rendering, banner specs, safe zones, format constraints — across digital formats
• Pharma or regulated industry experience is a plus; MLR familiarity is helpful but not required
• Experience working in structured review and revision cycles with accountability for output quality before client delivery
• You are actively using AI tools in your daily work right now — building workflows, testing outputs, solving problems you have not been trained to solve yet
• You have real opinions about what works, what does not, and what pharma brands should actually pay attention to
• You experiment before you wait for permission. When a new tool drops, you open it
• You can show a skeptical brand team something real — not a slide about AI, but something you actually built or ran

Nice to Haves

• Brand standards fluency — reads guidelines and translates them into production requirements without ambiguity
• Production discipline — holds the quality standard and catches errors before they reach review
• Channel knowledge — understands what correct looks like across email, display, social, and video formats
• Platform curiosity — learns tools by using them; does not wait for formal training to figure out what something does
• Clear communicator — flags output problems specifically so the right person can resolve them quickly

Benefits

• Remote work