Summary
Fellowes Brands is a family-owned company focused on enhancing and maximizing work experiences worldwide. The Walmart Sales Operations Analyst will support sales and field execution teams by managing project tracking, cross-functional coordination, customer-facing deliverables, product samples, modular recaps, store visits, and competitive intelligence. The role is remote-based in Bentonville, Arkansas, with required availability to visit Walmart Headquarters as needed.
Responsibilities
- Manage day-to-day project tracking across customer opportunities, sales initiatives, modular resets, promotional placements, and key follow-ups
- Coordinate timelines, deliverables, meeting notes, action items, and internal follow-up across sales, marketing, logistics, and other cross-functional teams
- Build and maintain project trackers, status updates, deadline calendars, dashboards, and organized documentation to keep workstreams on track
- Serve as a central point of contact for internal coordination, ensuring customer and retailer requests are handled quickly, accurately, and professionally
- Proactively identify risks, gaps, delays, or outstanding information and follow up with the appropriate team members before issues escalate
- Support customer-facing deliverables, including meeting preparation, line review materials, presentation support, digital or physical materials, and interaction tracking
- Manage product sample requests, inventory logs, delivery coordination, timelines, and documentation tied to sell-in meetings, retailer reviews, and new item submissions
- Support modular recap management by collecting, consolidating, validating, and organizing execution data from internal teams
- Conduct store visits across key retailers to assess in-store execution and gather competitive insights, including shelf photos, pricing activity, promotional activity, displays, assortment, and competitive products
- Maintain organized records of customer interactions, modular updates, sample activity, store findings, action items, and competitive intelligence
- Use digital tools, including AI where appropriate, to improve efficiency, documentation, meeting recaps, communication, and workflow management
Skills
- Experience in sales operations, retail project management, customer operations, category support, field execution, or a related role
- Project management skills with the ability to manage multiple priorities in a fast-paced environment
- Experience building and maintaining trackers, timelines, project plans, status reports, and dashboards
- Strong Excel skills and comfort working with sales data, POS reports, recap spreadsheets, and operational reporting
- Proficiency in PowerPoint and ability to prepare clear, polished materials for internal and customer-facing use
- Strong written and verbal communication skills
- Experience managing shared drives, document repositories, and collaboration tools such as SharePoint or Google Drive
- Ability to quickly learn new tools, systems, and digital platforms
- Experience working with Walmart, including familiarity with Walmart tools, portals, and ways of working
- Walmart experience is highly preferred, including familiarity with Walmart Retail Link, Scintilla, Item 360, or related supplier-facing tools
- Openness to using AI tools to improve efficiency, including drafting recaps, summarizing data, and automating routine communication
Qualifications
Must Haves
- Experience in sales operations, retail project management, customer operations, category support, field execution, or a related role
- Project management skills with the ability to manage multiple priorities in a fast-paced environment
- Experience building and maintaining trackers, timelines, project plans, status reports, and dashboards
- Strong Excel skills and comfort working with sales data, POS reports, recap spreadsheets, and operational reporting
- Proficiency in PowerPoint and ability to prepare clear, polished materials for internal and customer-facing use
- Strong written and verbal communication skills
- Experience managing shared drives, document repositories, and collaboration tools such as SharePoint or Google Drive
- Ability to quickly learn new tools, systems, and digital platforms
Nice to Haves
- Experience working with Walmart, including familiarity with Walmart tools, portals, and ways of working
- Walmart experience is highly preferred, including familiarity with Walmart Retail Link, Scintilla, Item 360, or related supplier-facing tools
- Openness to using AI tools to improve efficiency, including drafting recaps, summarizing data, and automating routine communication
Benefits
- An annual incentive may be provided as part of the compensation package, in addition to a full range of medical, financial and/or other benefits, dependent on the level and position offered.
- This role will be remote-based in Bentonville, AR.