Summary
Foundation Medicine is a company focused on integrating electronic medical records (EMR) for their customers. The Implementation Program Specialist will manage the delivery of new EMR integrations and upgrades, ensuring timely execution and alignment with clinical and operational requirements.
Responsibilities
- Own end-to-end project management for new EMR integrations, from kickoff through go live
- Develop and maintain detailed project plans, timelines, and milestones for assigned implementations
- Coordinate cross functional execution with Sales, Engineering, Product, and Customer Success teams
- Manage client communication throughout the implementation lifecycle, including status updates, risk tracking, and issue resolution
- Ensure integration configurations meet customer requirements, technical standards (HL7, compendium management), and regulatory considerations
- Identify project risks and dependencies early and drive mitigation plans
- Facilitate customer enablement and training related to new EMR functionality prior to go live
- Co-lead go live readiness activities and confirm successful transition to postimplementation support
- Partner with Customer Success teams to conduct post-implementation reviews to capture lessons learned and improvement opportunities
Skills
- Bachelor's degree or equivalent experience
- 2–3 years of experience in project management or implementation roles
- Familiarity with major healthcare EMRs (e.g., Epic, Cerner, OncoEMR)
- Experience coordinating technical or health care data integrations
- Strong organizational, communication, and stakeholder‑management skills
- Understanding of HIPAA and importance of privacy of patient data
- Commitment to FMI values: Integrity, Courage, and Passion
Qualifications
Must Haves
- Bachelor's degree or equivalent experience
- 2–3 years of experience in project management or implementation roles
Nice to Haves
- Familiarity with major healthcare EMRs (e.g., Epic, Cerner, OncoEMR)
- Experience coordinating technical or health care data integrations
- Strong organizational, communication, and stakeholder‑management skills
- Understanding of HIPAA and importance of privacy of patient data
- Commitment to FMI values: Integrity, Courage, and Passion