Summary
Gainwell Technologies provides technology and services that support healthcare operations. The Business Analyst – Requirements Management supports requirements management activities for implementation and solution delivery projects, working with stakeholders and cross-functional teams to gather, document, organize, and maintain requirements throughout the delivery life cycle.
Responsibilities
- Supports requirements management activities, including organizing, documenting, updating, and maintaining requirements throughout the project life cycle
- Assists in eliciting and analyzing business needs, process details, policy considerations, and stakeholder expectations to support clear requirement definition
- Documents business, functional, non-functional, technical, interface, reporting, and compliance requirements using approved project templates, tools, and standards
- Helps define clear, measurable, and testable acceptance criteria that support design, development, testing, and stakeholder review activities
- Maintains requirements traceability from source information through design, configuration, development, testing, and implementation artifacts
- Reviews requirements and related documentation for completeness, consistency, clarity, and alignment with business objectives and project scope
- Supports requirements review sessions, design discussions, demonstrations, and stakeholder walkthroughs by preparing materials, capturing feedback, and tracking follow-up items
- Works with senior business analysts, product owners, project managers, developers, testers, and client stakeholders to clarify questions, document decisions, and resolve open items
- Assists with requirements change management by documenting requested changes, impacts, dependencies, assumptions, and approval status
- Maintains requirements status, action items, decisions, risks, issues, and supporting evidence in an organized and audit-ready manner
- Supports alignment between requirements, process flows, design documentation, test scenarios, training materials, and operational readiness activities
- Identifies potential gaps, conflicts, ambiguities, or downstream impacts and escalates them to senior team members or project leadership for resolution
- Contributes to project documentation quality by applying naming conventions, version control practices, formatting standards, and repository organization guidelines
- Develops business analysis skills through active participation in requirements activities, stakeholder meetings, solution reviews, and team knowledge-sharing sessions
Skills
- * Bachelor's degree in business administration, information systems, healthcare administration, or a related field, or equivalent combination of education and experience
- * 4+ years of business analysis, requirements management, project delivery, operations, healthcare, Medicaid, or related experience
- * Foundational understanding of business analysis practices, requirements documentation, stakeholder communication, process analysis, and solution delivery life cycles
- * Ability to write clear, organized, and concise requirements, meeting notes, action items, decisions, and supporting documentation
- * Familiarity with requirements traceability, acceptance criteria, change control, issue tracking, testing concepts, and project documentation standards
- * Experience with healthcare, Medicaid, CMS, MITA, provider enrollment, claims, pharmacy, managed care, or related business processes preferred
Qualifications
Must Haves
- * Bachelor's degree in business administration, information systems, healthcare administration, or a related field, or equivalent combination of education and experience
- * 4+ years of business analysis, requirements management, project delivery, operations, healthcare, Medicaid, or related experience
- * Foundational understanding of business analysis practices, requirements documentation, stakeholder communication, process analysis, and solution delivery life cycles
- * Ability to write clear, organized, and concise requirements, meeting notes, action items, decisions, and supporting documentation
- * Familiarity with requirements traceability, acceptance criteria, change control, issue tracking, testing concepts, and project documentation standards
Nice to Haves
- * Experience with healthcare, Medicaid, CMS, MITA, provider enrollment, claims, pharmacy, managed care, or related business processes preferred
Benefits
- Fully remote opportunity from most US locations
- Flexible vacation policy
- 401(k) employer match
- Comprehensive health benefits
- Educational assistance
- Leadership and technical development academies
- Work flexibility
- Learning
- Career development