Sales Development Representative

Summary

GitLab is an intelligent orchestration platform for DevSecOps that helps organizations improve developer productivity, operational efficiency, security, compliance, and digital transformation. The Sales Development Representative will lead initial outreach to targeted accounts, engage buyer personas, generate qualified meetings and pipeline, manage lead activity, and collaborate with marketing and sales teams.

Responsibilities

• Effectively manage inbound lead flow
• Conduct high-level discovery conversations in target accounts
• Meet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targets
• Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
• Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
• Work to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory using Outreach.io
• Manage, track, and report on all activities and results using Salesforce
• Participate in documenting all processes in the GitLab handbook and update as needed with your Sales Development Manager
• Act as a mentor for new SDR hires in helping them navigate their key accounts

Skills

• This position is 100% remote and will be based in the United States and/or Canada
• • Positive and energetic phone skills, excellent listening skills, strong writing skills
• • A self-starter with a track record of successful, credible achievements
• • You share our values, and work in accordance with those values
• • Knowledge of business process, roles, and organizational structure
• • Determined personality with a desire to grow and win
• • Passionate about being a part of GitLab's journey
• • Proficient in using Salesforce
• • Eagerness to grow professionally with best-in-class onboarding program, support across the business and eligibility for promotion into an outbound role after 12 months as a successful SDR
• • Globally we require excellent written and spoken English which is our company language
• • Previous tech industry experience or experience in sales development, marketing and/or sales is a plus

Qualifications

Must Haves

• This position is 100% remote and will be based in the United States and/or Canada
• • Positive and energetic phone skills, excellent listening skills, strong writing skills
• • A self-starter with a track record of successful, credible achievements
• • You share our values, and work in accordance with those values
• • Knowledge of business process, roles, and organizational structure
• • Determined personality with a desire to grow and win
• • Passionate about being a part of GitLab's journey
• • Proficient in using Salesforce
• • Eagerness to grow professionally with best-in-class onboarding program, support across the business and eligibility for promotion into an outbound role after 12 months as a successful SDR
• • Globally we require excellent written and spoken English which is our company language

Nice to Haves

• • Previous tech industry experience or experience in sales development, marketing and/or sales is a plus

Benefits

• This position is 100% remote
• Extensive onboarding and training program
• Eligibility for promotion into an outbound role after 12 months as a successful SDR
• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave
• Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.