Remote Platform Administrator

Summary

Global Channel Management, Inc. is seeking a Remote Platform Administrator to support their infrastructure platforms. The role involves operational analysis, implementation, and support of infrastructure solutions, as well as maintaining application performance and availability.

Responsibilities

• Performs in the operational analysis of existing infrastructure solutions and the build, implementation and support of new solution requirements
• Performs operational work in installing, configuring, testing in support of system and technical solutions
• Applies standard operational concepts, techniques, and procedures to provide assistance in the development of support activities
• Maintaining and monitoring applications to ensure performance and availability
• Developing policies and procedures for infrastructure platforms
• Resolving escalated issues pertaining to platform applications. Executing update/enhancement releases, and coordinate with a third party vendor as needed

Skills

• 3 years of experience in a platform/release support role required
• Knowledge of infrastructure platforms, including application releases and upgrades
• Systematic, fact based decision making and problem solving
• Strong inter-personal skills and ability to cultivate relationships with all internal/external stakeholders, promoting diversity of perspectives, ideas and cultures
• Exceptional work ethic, high sense of urgency, driven, self-motivated, highly accountable with strong initiative and passion
• Ability to clearly articulate ideas, problem/solution/business value descriptions that can be understood by a broad audience
• Bachelor's degree in Computer Information Systems or a related field or equivalent years of experience is required
• Organization skills and ability to work on multiple projects and/or assignments simultaneously
• Must be willing to adjust schedule to perform maintenance and upgrades outside of business hours and be part of an on-call rotation

Qualifications

Must Haves

• 3 years of experience in a platform/release support role required
• Knowledge of infrastructure platforms, including application releases and upgrades
• Systematic, fact based decision making and problem solving
• Strong inter-personal skills and ability to cultivate relationships with all internal/external stakeholders, promoting diversity of perspectives, ideas and cultures
• Exceptional work ethic, high sense of urgency, driven, self-motivated, highly accountable with strong initiative and passion
• Ability to clearly articulate ideas, problem/solution/business value descriptions that can be understood by a broad audience
• Bachelor's degree in Computer Information Systems or a related field or equivalent years of experience is required
• Organization skills and ability to work on multiple projects and/or assignments simultaneously
• Must be willing to adjust schedule to perform maintenance and upgrades outside of business hours and be part of an on-call rotation