Collections Coordinator

Summary

Gordon Rees Scully Mansukhani, a national law firm, has an immediate opening for a Collections Coordinator to work from any of their nationwide offices. The role involves coordinating communications with clients about delinquent accounts and assisting with account reconciliations.

Responsibilities

• Coordinating communications with clients regarding delinquent accounts
• Preparing and sending collection e-mails
• Supporting payment plan arrangements
• Researching, analyzing and helping resolve issues by coordinating with the billing and handling attorneys
• Assisting with performing account reconciliations

Skills

• 2+ years of experience in coordinating communications with clients regarding delinquent accounts
• Preparing and sending collection e-mails
• Supporting payment plan arrangements
• Researching, analyzing and helping resolve issues by coordinating with the billing and handling attorneys
• Assisting with performing account reconciliations
• Strong organizational, communication and customer service skills with a high level of attention to detail
• Ability to effectively interact with the firm's attorneys regarding their accounts receivables
• Ability to communicate persuasively and interact effectively with employees and clients of varied backgrounds and levels of responsibility
• Must have solid computer skills in Outlook, Word and Excel
• Proficiency in Legal Billing Systems, Aderant
• Knowledge of the Appeals and Deductions process
• Ability to work independently with little or no supervision and as part of a team
• Ability to handle multiple projects and respond quickly to changing priorities
• Positive attitude, work ethic and excellent attendance record
• Preferred areas of work experience include collections and accounts receivable at a law firm
• Collections, ARCS Software, Filesite or iManage is preferred
• Some college experience in accounting is preferred

Qualifications

Must Haves

• 2+ years of experience in coordinating communications with clients regarding delinquent accounts
• Preparing and sending collection e-mails
• Supporting payment plan arrangements
• Researching, analyzing and helping resolve issues by coordinating with the billing and handling attorneys
• Assisting with performing account reconciliations
• Strong organizational, communication and customer service skills with a high level of attention to detail
• Ability to effectively interact with the firm's attorneys regarding their accounts receivables
• Ability to communicate persuasively and interact effectively with employees and clients of varied backgrounds and levels of responsibility
• Must have solid computer skills in Outlook, Word and Excel
• Proficiency in Legal Billing Systems, Aderant
• Knowledge of the Appeals and Deductions process
• Ability to work independently with little or no supervision and as part of a team
• Ability to handle multiple projects and respond quickly to changing priorities
• Positive attitude, work ethic and excellent attendance record

Nice to Haves

• Preferred areas of work experience include collections and accounts receivable at a law firm
• Collections, ARCS Software, Filesite or iManage is preferred
• Some college experience in accounting is preferred

Benefits

• Full benefits package
• Medical
• Dental
• Vision
• 401K
• PTO
• Disability
• Parental Leave
• Life Insurance
• Friendly, business casual environment
• Hybrid opportunities