Account Manager

Summary

Graco manufactures and markets equipment for moving, measuring, controlling, dispensing, and spraying fluid and powder materials. The Account Manager drives sales growth within an assigned market by developing sales channels, managing customer relationships, analyzing market trends, supporting product launches, and collaborating with internal teams and suppliers.

Responsibilities

• Identify and establish effective sales channels to support the customer base with the assigned products and relevant applications
• Create targeted marketing strategies to promote product offerings within these channels, focusing on maximizing reach and effectiveness
• Design and implement territory-specific sales plans that align with the divisional distribution strategy, focusing on both acquiring new accounts and nurturing key existing ones
• Analyze territory performance metrics and adjust strategies accordingly to optimize sales results, ensuring alignment with overall company goals
• Collaborate with the marketing team to develop promotional materials and campaigns that support sales efforts within designated territories
• Maintain a high level of responsiveness to customer inquiries, ensuring prompt and effective communication that addresses client needs and questions
• Utilize customer relationship management (CRM) tools to track interactions and follow-ups, ensuring that all customer engagements are documented and actionable
• Conduct regular site visits and outreach efforts to build rapport with industrial contractors and facility managers, assessing their specific needs and preferences regarding products
• Foster long-term relationships with customers by providing exceptional service and support, ensuring they view Graco as a trusted partner
• Collaborate with internal teams to design and implement innovative distribution programs that enhance market presence and increase sales effectiveness in the assigned channels
• Analyze the effectiveness of existing programs and make recommendations for enhancements based on market feedback and performance data
• Monitor industry trends and competitor activity, providing insights and feedback to sales and marketing management
• Provide regular updates and detailed reports to sales and marketing management, highlighting key insights that can inform strategic decision-making
• Act as the primary liaison between customers and Graco to optimize new product launches and drive sales for both new and existing products
• Implement training sessions for sales staff and channel partners to equip them with the necessary knowledge and tools for effectively promoting new products
• Establish partnerships and agreements with material suppliers to support sales and distribution efforts
• Manage training and demo equipment accounts per corporate standards

Skills

• Bachelor's degree in business, engineering, marketing, a technical field, or equivalent experience
• 3+ years of sales experience, ideally in mechanical product sales through distribution channels
• Proficiency in written, verbal, and presentation skills, with the ability to convey technical information clearly and effectively
• Demonstrated mechanical aptitude to understand and communicate product specifications and applications
• Ability to work effectively with minimal supervision, adapting to a variety of end-user needs and dynamics
• Skilled in managing distribution channels, ensuring effective partnerships and support
• Willingness to travel up to 50% of the time as required to meet customer and business needs
• Valid Driver's License and ability to maintain insurability with Graco's chosen Fleet Insurer
• *Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).*
• Global industrial manufacturing experience and knowledge
• MBA or Master's degree preferred

Qualifications

Must Haves

• Bachelor's degree in business, engineering, marketing, a technical field, or equivalent experience
• 3+ years of sales experience, ideally in mechanical product sales through distribution channels
• Proficiency in written, verbal, and presentation skills, with the ability to convey technical information clearly and effectively
• Demonstrated mechanical aptitude to understand and communicate product specifications and applications
• Ability to work effectively with minimal supervision, adapting to a variety of end-user needs and dynamics
• Skilled in managing distribution channels, ensuring effective partnerships and support
• Willingness to travel up to 50% of the time as required to meet customer and business needs
• Valid Driver's License and ability to maintain insurability with Graco's chosen Fleet Insurer
• *Applicants must be legally authorized to work in the United States. This role is not eligible for immigration sponsorship now or in the future (e.g., H-1B, TN, F-1 OPT).*

Nice to Haves

• Global industrial manufacturing experience and knowledge
• MBA or Master's degree preferred

Benefits

• Medical
• Dental
• Stock purchase plan
• 401(k)
• Tuition reimbursement
• Career development opportunities
• Support and guidance from managers to help employees grow within their careers