Payments Account Manager

Summary

Growe is a business advisory and services group in iGaming and Entertainment, helping businesses navigate industry changes and pursue growth. The Payments Account Manager will manage payment provider relationships from commercial handover through onboarding and ongoing cooperation, coordinate documentation and approvals, and support operational payment-related issues across teams.

Responsibilities

• Manage payment providers from commercial handover through onboarding and ongoing cooperation
• Coordinate provider onboarding, including KYC, documentation, contracts, approvals, and communication between involved teams
• Maintain regular communication with payment partners and support day-to-day operational requests
• Work with Legal, Finance, and BizDev teams to keep provider-related processes moving forward
• Support the resolution of payment-related cases involving reconciliation, settlements, exchange rates, or provider communication
• Develop a solid understanding of LATAM markets, local payment methods, and payment provider specifics
• Organize and prioritize multiple operational tasks and requests independently
• Build further expertise within Payments and Account Management as the scope of responsibility grows

Skills

• * 2+ years of experience as an Account Manager or in a similar operational role working with partners or providers
• * Experience coordinating onboarding, documentation, approvals, or other partner-related processes
• * Understanding of online payments
• * Upper-Intermediate English or higher
• * Structured and attentive to detail
• * Able to manage multiple priorities and stay organized
• * Proactive and comfortable taking ownership of tasks
• * Clear and confident in communication with internal teams and external partners
• Experience in iGaming, Payments, PSP, Fintech, or Crypto will be a plus

Qualifications

Must Haves

• * 2+ years of experience as an Account Manager or in a similar operational role working with partners or providers
• * Experience coordinating onboarding, documentation, approvals, or other partner-related processes
• * Understanding of online payments
• * Upper-Intermediate English or higher
• * Structured and attentive to detail
• * Able to manage multiple priorities and stay organized
• * Proactive and comfortable taking ownership of tasks
• * Clear and confident in communication with internal teams and external partners

Nice to Haves

• experience in iGaming, Payments, PSP, Fintech, or Crypto will be a plus

Benefits

• Health & Wellness Focus
• Global Medical Coverage
• Growth Opportunities
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.)
• Performance-Driven Rewards
• Dynamic Work Environment