Sales Development Representative - (Raleigh, NC - Remote)

Summary

Guidebook is an event software platform that helps universities and colleges build genuine connection across the entire student journey. The Sales Development Representative will create new sales opportunities through strategic and creative outreach, manage the beginning of the sales process, generate qualified leads, and collaborate with global sales and marketing teams.

Responsibilities

• Work alongside our global sales team to find qualified sales targets, use outreach to uncover pains that Guidebook can solve, and position our solutions as exciting enough that prospects agree to meet with our sales team
• Understand the Ideal Client Profiles that Guidebook targets and how to construct strategies for outbound around each ICP
• Look in creative places for new leads, devise effective ways of capturing their attention, and consult with them to determine whether it makes sense for them to consider Guidebook’s solutions
• Manage tasks and follow ups from outbound sequences, including calling cold and warm leads as part of our strategic outbound plan, and confidently communicating the problems we can solve for them
• Hit your goals consistently
• Use social selling techniques to improve the chances of being seen and heard
• Share best practices and trends with the sales and marketing teams. You are on the front-lines speaking to prospects every day, the insights you hear can be instrumental in helping sales and marketing efforts
• Take ownership of your own outbound campaigns, identifying potential targets that would be a good fit for Guidebook and creating a pipeline of opportunities
• Be flexible and agile with your outbound campaigns, working to devise campaigns around trends that we see in the market and that you experience first hand from interacting with prospects
• Have the opportunity to attend trade shows and owned events to meet prospects face to face and qualify potential opportunities
• Identify, suggest and implement process improvements to scale the role
• Work alongside your manager on a variety of projects and create processes (often using AI tools) that can impact the whole business
• Be contributing to the success of your teammates and the business as a whole
• At Guidebook we have a culture of helping to better one another - you will be a key part in contributing to your teammates success, as they will yours

Skills

• This role is for someone based on the East Coast of the USA
• Experience in sales development/lead generation
• Resilient and not afraid of making phone calls as this role has a focus on phone outreach
• Coachable, with a genuine curiosity about learning new things and staying ahead of market and industry trends
• You are customer focused and consultative. At Guidebook we approach outbound sales differently, with a focus on finding and solving customer problems with our leading solution
• You have no fear of failure or rejection and are willing to try new things - with the ability to review what worked and did not work, and make changes and adjustments accordingly
• You enjoy speaking with people and getting them to open up
• You are able to travel and attend trade shows on Guidebook's behalf to showcase our latest products and features, and to connect with prospects in person. Guidebook typically attends 8 to 15 trade shows each year, and travel to these is divided among the team depending on availability
• Able to challenge people's perspectives and create a compelling story for customers to rally around
• You are a team player. Everyone needs to pull for each other, challenge each other, share best practices, and take on team projects to make the entire organization better
• Bonus points if you have experience using a parallel dialer to make sales calls

Qualifications

Must Haves

• This role is for someone based on the East Coast of the USA

Nice to Haves

• Experience in sales development/lead generation
• Resilient and not afraid of making phone calls as this role has a focus on phone outreach
• Coachable, with a genuine curiosity about learning new things and staying ahead of market and industry trends
• You are customer focused and consultative. At Guidebook we approach outbound sales differently, with a focus on finding and solving customer problems with our leading solution
• You have no fear of failure or rejection and are willing to try new things - with the ability to review what worked and did not work, and make changes and adjustments accordingly
• You enjoy speaking with people and getting them to open up
• You are able to travel and attend trade shows on Guidebook's behalf to showcase our latest products and features, and to connect with prospects in person. Guidebook typically attends 8 to 15 trade shows each year, and travel to these is divided among the team depending on availability
• Able to challenge people's perspectives and create a compelling story for customers to rally around
• You are a team player. Everyone needs to pull for each other, challenge each other, share best practices, and take on team projects to make the entire organization better
• Bonus points if you have experience using a parallel dialer to make sales calls

Benefits

• 100% paid benefits: medical, dental, and vision.
• Short term and long term disability.
• Unlimited vacation time.
• 401(k) program with matching benefit.
• Stock options.
• Awesome company culture and fun virtual hangouts.
• MacBook and accessories to make you comfortable working from home.
• Annual company retreats.