Gundersen Health System
Posted 23 days agoVerified live 2d ago
Application Analyst | Grand Central - ADT
Brief overview
Remote
UndergradOr in progress
2+ yrsMinimum
Epic Grand Central CertificationScheduling, Registration, and Patient Access WorkflowsRequirements Gathering
Job description
Summary
Gundersen Health System is a mission-driven healthcare organization providing patient-centered care across the Midwest. The Application Analyst – Epic Grand Central (ADT) supports and optimizes Epic scheduling and patient access solutions, troubleshoots application issues, monitors system performance, and partners with clinical, operational, and technical teams on enhancements and implementations.
Responsibilities
- Troubleshoots and resolves basic application issues and provides end user support
- Collaborate with IT, and clinical teams to ensure optimal system performance and workflow efficiency
- Monitors applications for issues in connection with maintenance, upgrades and implementations
- Monitor performance and assist with auditing processes to ensure data integrity
- Participate in projects related to system enhancements, integrations, and new implementations
Skills
- • Education: Bachelor's degree or a related field or equivalent years of experience and education
- • Experience: At least 2-4 years of relevant work experience
- • Certifications: Epic Grand Central certification is required upon hire
- • Strong analytical and problem solving experience
- • Strong understanding of scheduling, registration, and patient access workflows
- • Experience gathering requirements and working directly with operational stakeholders
- • Ability to analyze issues, identify solutions, and communicate technical concepts clearly
Qualifications
Must Haves
- • Education: Bachelor's degree or a related field or equivalent years of experience and education
- • Experience: At least 2-4 years of relevant work experience
- • Certifications: Epic Grand Central certification is required upon hire
- • Strong analytical and problem solving experience
- • Strong understanding of scheduling, registration, and patient access workflows
- • Experience gathering requirements and working directly with operational stakeholders
- • Ability to analyze issues, identify solutions, and communicate technical concepts clearly
Benefits
- Remote work options for residents in WI, MN, or IA only, with occasional need to work onsite for support initiatives in either La Crosse, WI or Green Bay, WI.
- A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
- Substantial retirement contribution including a 401k match & annual discretionary base contribution
- Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
- Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center
- Additional Employee Discounts and Perks
- A Wellness program with incentives
- Employer-paid life insurance and AD&D
- Optional short-term and long-term disability coverage
- An employee assistance program
- Identity theft protection
- Pet insurance
- Inspire & Celebrate colleague recognition and rewards program
- A discount program
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