Psychiatric Office Assistant Internship/Outpatient Clinic (Certification Program)/Coral Gables

Summary

Harmony United Psychiatric Care is a network of outpatient mental health clinics providing comprehensive services in Florida. They are offering a Psychiatric Office Assistant Internship designed for individuals seeking to transition into healthcare careers, providing foundational exposure to medical office operations in mental health settings.

Responsibilities

• Professional phone etiquette and patient scheduling
• Electronic Health Record (EHR) basics using MEDENT
• Patient check-in/check-out procedures
• Managing patient flow and waiting area
• Professionalism, discretion, and confidentiality in healthcare
• Appointment scheduling and front desk duties including faxing, copying and filing
• Basics of psychiatric services offered
• General medical terminology
• Introduction to insurance billing and coding
• HIPAA compliance and patient privacy
• And other responsibilities pertinent to the operation of the clinic

Skills

• Individuals aged 18 or above
• Must be a High School graduate
• No prior healthcare or office experience required
• Able to commit a consistent schedule
• Must pass a basic screening (e.g. background check)
• Motivated to gain healthcare experience for career development

Qualifications

Must Haves

• Individuals aged 18 or above
• Must be a High School graduate
• No prior healthcare or office experience required
• Able to commit a consistent schedule
• Must pass a basic screening (e.g. background check)
• Motivated to gain healthcare experience for career development

Benefits

• No fees charged by Harmony United Psychiatric Care for this internship program.
• All training and mentorship are provided at no cost to the intern.
• Certificate of completion detailing hours and skills acquired
• Reference letter for employment or further education
• Experience to include on professional resumes