Business Operations Analyst

Summary

Hometap is a fintech company helping homeowners access home equity without taking on debt. The Business Operations Analyst will produce performance reports, maintain forecasting models, conduct strategic and ad hoc analyses, and support dashboards, planning, and cross-functional projects.

Responsibilities

• Own production of weekly and monthly performance reporting, analyzing KPI trends to inform stakeholders of what’s happening and why
• Maintain and update Hometap’s primary commercial forecasting model, building toward deeper involvement in model logic and design
• Run analyses on an ad-hoc basis to answer business questions from leadership and cross-functional stakeholders as they arise
• Support strategic analysis by pulling and manipulating data under Manager’s direction, growing toward ownership of framing and delivery
• Build, maintain and iterate on Tableau dashboards as needed
• Support quarterly and annual planning by participating in and eventually owning scenario formulation
• Provide change management support and facilitate execution of cross-functional projects, with room to manage a project of your own as your role expands

Skills

• Bachelor's degree in Data Analytics, Economics, Business, or a related field
• 1–3 years of experience in an analytical role, preferably on a business, operations, or strategy-oriented team
• Proficiency in SQL, Excel/Google Sheets, and Tableau (or similar BI tool)
• Strong organizational skills, meticulous attention to detail, and a demonstrated ability to manage multiple projects concurrently
• Strong written and verbal communication skills, with a knack for collaborating and building cross-functional relationships
• A self-starter mindset and a bias toward ownership, with the judgment to know when something needs to be escalated versus handled independently
• Innate curiosity and creativity—eagerness to learn about and iterate on processes, products, and industries
• Comfort working in a remote-first environment—managing time appropriately, reaching out proactively, and delivering with a high degree of accountability
• Experience in Fintech, Proptech, or an early-stage/high-growth company
• Familiarity with dbt, GitHub and/or GitLab
• Ability to work out of Hometap's Boston office on a regular basis is ideal, but not required

Qualifications

Must Haves

• Bachelor's degree in Data Analytics, Economics, Business, or a related field
• 1–3 years of experience in an analytical role, preferably on a business, operations, or strategy-oriented team
• Proficiency in SQL, Excel/Google Sheets, and Tableau (or similar BI tool)
• Strong organizational skills, meticulous attention to detail, and a demonstrated ability to manage multiple projects concurrently
• Strong written and verbal communication skills, with a knack for collaborating and building cross-functional relationships
• A self-starter mindset and a bias toward ownership, with the judgment to know when something needs to be escalated versus handled independently
• Innate curiosity and creativity—eagerness to learn about and iterate on processes, products, and industries
• Comfort working in a remote-first environment—managing time appropriately, reaching out proactively, and delivering with a high degree of accountability

Nice to Haves

• Experience in Fintech, Proptech, or an early-stage/high-growth company
• Familiarity with dbt, GitHub and/or GitLab
• Ability to work out of Hometap's Boston office on a regular basis is ideal, but not required

Benefits

• Meaningful equity
• Generous medical, dental, and vision coverage
• A work-from-home stipend
• Parental leave
• Plenty of paid time off to recharge
• Remote-first work environment