Field Service Engineer I

Summary

Honeywell Technologies is a global automation company serving building, industrial, and process sectors. The Field Service Engineer I provides technical support and service to customers by installing, maintaining, troubleshooting, and repairing quality control systems, while supporting upgrades, safety activities, documentation, and customer relationships.

Responsibilities

• Maintain quality control system hardware and software (cleaning debris from sensors, troubleshooting electrical and mechanical issues with the frame and sensor package, troubleshooting the computer system and HMI/control software, and maintaining the working state of the entire Honeywell quality control solution)
• Resolve customer service-related issues while fostering customer relationships and working to solve technical problems on-site. Deal directly with, and communicate effectively with plant operators, plant management, 3rd party vendors, and other Honeywell personnel in support of service operations
• Accurately document the work that is performed for periodic preventive maintenance and intermittent corrective maintenance tasks
• Play an active role in various projects such as upgrades, new installations, or new functionality for customers. Coordinate work with other groups to ensure meeting commitments
• Applying safety rules and safe practices, as well as environmental responsibilities during all service activities
• Leading Health, Safety, and Environment (HSE) activities at customer sites and reporting unsafe practices and incidents to ensure a safe working environment
• Identifying new service business opportunities in close cooperation with customers and Honeywell teams

Skills

• 2 or more years of electrical/electronics, instrumentation or process control related experience ; or relevant military experience
• 2 or more years of experience using electrical test equipment such as voltmeters or multi-meters
• 2 or more years of Mechanical/Electrical aptitude including a basic understanding of electrical theory and electrical safety experience
• 2 or more years of experience reading electrical drawings and troubleshooting electrical systems; ability to diagnose malfunctioning electrical systems and perform preventive maintenance using electrical test equipment
• Comfortable using basic hand tools
• Must be willing to travel 90% of the time (regionally / domestically) to customer sites
• Associate's Degree or higher in  Electrical Engineering, Mechanical Engineering, or related fields
• Basic understanding of the paper making process and process control
• Experience in industrial automation or process control environments
• Ability to work collaboratively in a team environment and communicate technical information effectively
• Proactive problem-solving skills and a commitment to continuous learning
• Experience with Honeywell products or similar technologies is a plus

Qualifications

Must Haves

• 2 or more years of electrical/electronics, instrumentation or process control related experience ; or relevant military experience
• 2 or more years of experience using electrical test equipment such as voltmeters or multi-meters
• 2 or more years of Mechanical/Electrical aptitude including a basic understanding of electrical theory and electrical safety experience
• 2 or more years of experience reading electrical drawings and troubleshooting electrical systems; ability to diagnose malfunctioning electrical systems and perform preventive maintenance using electrical test equipment
• Comfortable using basic hand tools
• Must be willing to travel 90% of the time (regionally / domestically) to customer sites

Nice to Haves

• Associate's Degree or higher in  Electrical Engineering, Mechanical Engineering, or related fields
• Basic understanding of the paper making process and process control
• Experience in industrial automation or process control environments
• Ability to work collaboratively in a team environment and communicate technical information effectively
• Proactive problem-solving skills and a commitment to continuous learning
• Experience with Honeywell products or similar technologies is a plus

Benefits

• Employer subsidized Medical, Dental, Vision, and Life Insurance
• Short-Term and Long-Term Disability
• 401(k) match
• Flexible Spending Accounts
• Health Savings Accounts
• EAP
• Educational Assistance
• Parental Leave
• Paid Time Off (for vacation, personal business, sick time, and parental leave)
• 12 Paid Holidays
• Remote work schedule