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Itw
Posted 4 days agoVerified live 23h ago

Field Service Engineer

Brief overview

Remote
UndergradOr in progress
3+ yrsMinimum
16 H-1B approvalsDept. of Labor
2 green cardsCertified filings
Mechanical TroubleshootingElectrical TroubleshootingReading Electrical Schematics and Mechanical DrawingsElectro-Mechanical Equipment MaintenanceServo-Hydraulic Equipment MaintenanceMaterials Testing SystemsField ServiceIndustrial Automation and ControlsWindows

About the company

Illinois Tool Works Inc. or ITW is an American Fortune 200 company that produces engineered fasteners and components, equipment and consumable systems, and specialty products. It was founded in 1912 by Byron L. Smith and has built its growth on a "small-wins strategy" based on decentralization, simplicity, customer-focused innovation, and acquisitions.

Visa sponsorship history

3 years sponsoring, last filed FY2025

Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.
16H-1B approved
100%approval rate
9new H-1B hires
2PERM certified
$99,767median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20233
20245
20258
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20242
20252
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20252
Top sponsored roles
Production Engineering ManagerMechanical Engineer 2Product Line ManagerDesign Engineer 4

Job description

Summary

Instron designs, manufactures, and supports materials testing systems used by manufacturers to validate product performance. The Field Service Engineer supports customers throughout Texas by performing maintenance, calibration, troubleshooting, installation, and commissioning of mechanical and electro-mechanical systems. The role also provides technical guidance and training, completes service documentation, and maintains customer satisfaction and safety standards.

Responsibilities

  • Travel to customer facilities to perform: + Preventive maintenance + Equipment calibration + Troubleshooting and repairs + Installation and commissioning of new systems
  • Diagnose mechanical, electrical, and software-related issues
  • Provide customers with technical guidance and hands-on training
  • Complete accurate service documentation, field reports, and expense reports
  • Maintain a high level of professionalism and customer satisfaction during every service visit
  • Follow all company and customer safety procedures
  • Support customers throughout Texas, with occasional travel to other regions as business needs require

Skills

  • * Daily travel throughout *Houston and Texas*
  • * **Routine overnight travel is approximately 75*%***, with occasional additional travel outside the region for training, customer support, or special projects
  • * Strong mechanical and electrical troubleshooting skills
  • * Ability to read electrical schematics and mechanical drawings
  • * Comfortable working with Windows-based computers and technical software
  • * Excellent organization, communication, and customer service skills
  • * Ability to work independently with minimal supervision
  • * Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a related technical field
  • * Military technical experience or trade school training may be considered in place of a degree
  • * Previous field service experience
  • * Preventive or corrective maintenance on electro-mechanical or servo-hydraulic equipment
  • * Experience with materials testing systems
  • * Experience delivering technical training to customers in both hands-on and classroom settings
  • * Industrial automation or controls experience

Qualifications

Must Haves

  • * Daily travel throughout *Houston and Texas*
  • * **Routine overnight travel is approximately 75*%***, with occasional additional travel outside the region for training, customer support, or special projects
  • * Strong mechanical and electrical troubleshooting skills
  • * Ability to read electrical schematics and mechanical drawings
  • * Comfortable working with Windows-based computers and technical software
  • * Excellent organization, communication, and customer service skills
  • * Ability to work independently with minimal supervision

Nice to Haves

  • * Associate's or Bachelor's degree in Engineering Technology, Electronics, Mechanical Engineering, Mechatronics, or a related technical field
  • * Military technical experience or trade school training may be considered in place of a degree
  • * Previous field service experience
  • * Preventive or corrective maintenance on electro-mechanical or servo-hydraulic equipment
  • * Experience with materials testing systems
  • * Experience delivering technical training to customers in both hands-on and classroom settings
  • * Industrial automation or controls experience

Benefits

  • Home-based position with flexibility and independence
  • Support from an experienced technical team
  • Technical training and professional development

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