Client Experience Coordinator

Summary

Hope’s Global Getaways is expanding its remote team and seeking a Client Experience Coordinator. The role supports clients with arranging travel components, organizing itineraries, maintaining accurate reservation details, responding to planning requests, and assisting with schedule changes in a structured work-from-home environment.

Responsibilities

• Help arrange accommodations, transportation, cruises, and vacation experiences
• Review available planning options using approved reservation platforms
• Prepare confirmations and organize itinerary information
• Respond to general planning questions and service-related requests
• Assist with schedule changes or reservation adjustments when needed
• Maintain organized digital files for client planning activities
• Participate in virtual learning sessions and team updates

Skills

• Strong written and verbal communication abilities
• Attention to detail when managing planning information
• Comfort working independently in a remote environment
• Familiarity with basic computer tools and web-based systems
• Reliable internet access
• Interest in travel coordination and customer support
• Applicants should be legally authorized to work in the US, UK, Mexico, Australia, or Spain

Qualifications

Must Haves

• Strong written and verbal communication abilities
• Attention to detail when managing planning information
• Comfort working independently in a remote environment
• Familiarity with basic computer tools and web-based systems
• Reliable internet access
• Interest in travel coordination and customer support
• Applicants should be legally authorized to work in the US, UK, Mexico, Australia, or Spain

Benefits

• Fully remote role with flexible scheduling
• Training provided; no experience required
• Supportive team environment
• Incentive programs and special perks
• Opportunity for long-term growth