Virtual Experience Coordinator

Summary

Hope’s Global Getaways is seeking motivated, detail-oriented individuals to join its remote team as Virtual Experience Coordinators. The role supports clients with vacation planning by researching travel options, coordinating services, organizing reservation and itinerary details, communicating updates, and maintaining accurate records.

Responsibilities

• Connect with clients to learn about their preferred destinations, travel dates, vacation interests, budget, and special requests
• Research accommodations, cruises, transportation, tours, excursions, activities, and other vacation options using approved resources
• Help coordinate selected services and keep reservation information, confirmations, schedules, and itinerary details organized
• Provide clients with timely updates, answer routine planning questions, follow up on outstanding items, and assist with standard changes when necessary
• Review details for accuracy, monitor important deadlines, maintain organized client records, and continue developing destination and supplier knowledge

Skills

• Strong written and verbal communication skills
• Professional, approachable, and service-focused attitude
• Strong organization and attention to detail
• Ability to manage several client requests, tasks, and deadlines
• Comfortable researching information and comparing different options
• Willingness to learn digital tools, supplier platforms, and online systems
• Reliable follow-through and effective time-management skills
• Adaptable and solution-focused when plans or priorities change
• Self-motivated and comfortable working independently in a remote environment
• Basic computer proficiency
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region

Qualifications

Must Haves

• Strong written and verbal communication skills
• Professional, approachable, and service-focused attitude
• Strong organization and attention to detail
• Ability to manage several client requests, tasks, and deadlines
• Comfortable researching information and comparing different options
• Willingness to learn digital tools, supplier platforms, and online systems
• Reliable follow-through and effective time-management skills
• Adaptable and solution-focused when plans or priorities change
• Self-motivated and comfortable working independently in a remote environment
• Basic computer proficiency
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region

Benefits

• Fully remote opportunity with flexible part-time and full-time scheduling
• Structured onboarding and beginner-friendly training
• Ongoing team guidance and access to educational resources
• Supplier and destination learning opportunities
• Opportunities to develop coordination, customer service, communication, and research skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Collaborative virtual team environment