Program Coordinator

Summary

Howard University is seeking a Program Coordinator to support the operations of the School of Business Digital Learning & Innovation Space. The role manages facility access, scheduling, programming, technology-enabled events, user engagement, stakeholder coordination, and supervision of staff while ensuring compliance with university policies.

Responsibilities

• Manage the daily operations of the two-level Digital Learning & Innovation Space, ensuring all areas are functional, welcoming, and appropriately configured for scheduled activities
• Coordinate scheduling and reservations for the innovation space, conference room, collaboration areas, and related facilities using university scheduling systems
• Serve as the primary point of contact for all users of the facility by providing scheduling assistance, operational guidance, and customer service
• Perform opening and closing procedures for the facility, ensuring spaces are secure, technology is powered appropriately, and operational readiness is maintained each day
• Coordinate room configurations, furniture layouts, audiovisual requirements
• And technology support for meetings, workshops, conferences, classes, and special events
• Develop annual programming calendars in collaboration with faculty, student organizations, university departments, and external partners
• Monitor utilization of the facility and recommend strategies to increase engagement, student participation, and operational efficiency
• Maintain inventories of equipment, technology assets, furniture, supplies, and consumables while coordinating repairs, maintenance, and replacement as necessary
• Coordinate with Information Technology and Facilities Management to ensure all technology systems, displays, collaborative equipment, and building infrastructure remain operational
• Coordinate, monitor, and supervise student workers and temporary staff assigned to the Digital Learning & Innovation Space
• Prepare reports summarizing programming outcomes, facility utilization, partnerships, operational metrics, and strategic recommendations
• Ensure compliance with university policies regarding facility use, safety, risk management, security, and technology usage
• Serve as liaison between the School of Business and internal and external stakeholders utilizing the Digital Learning & Innovation Space
• Analyzes administrative and operational functions; reviews policies and procedures systems for efficiency; implements appropriate changes and system improvements
• Supervise the scheduling of appointments, meetings, and conferences for department heads and/or other department staff as assigned
• Coordinate logistics of all department events and meetings including
• Travel and lodging arrangements, agendas, information packets, parking
• Amenities etc. and provide on-site guidance to visitors and guests for
• University related events
• Record and maintain agenda and minutes from all division, department and faculty meetings and distribute them accordingly
• Perform other job-related duties as assigned

Skills

• * Knowledge of facility operations and space management
• * Knowledge of scheduling systems and calendar management
• * Knowledge of educational technology and collaborative learning environments
• * Skill in organizing multiple projects and priorities simultaneously
• * Skill in coordinating meetings, conferences, and special events
• * Ability to communicate effectively verbally and in writing
• * Ability to establish collaborative relationships with diverse stakeholders
• * Ability to analyze operational data and recommend process improvements
• * Ability to supervise student employees and temporary staff
• * Ability to work effectively with people from a variety of culturally diverse backgrounds. Advanced knowledge of office and administrative practices and principles
• * Skill in operation of computers, related software applications (MS Word, Excel, PowerPoint and Access). Knowledge of standard office equipment
• * Ability to establish and maintain effective and harmonious work relations with faculty, staff, residents, students, and the general public
• * Knowledge of administrative principles and practices
• Bachelor's Degree in Business Administration, Higher Education Administration, Event Management, Hospitality Management, Communications, or a related field
• Three (3) years of progressively responsible experience in program coordination, facility management, event management, higher education administration, innovation programming, or related experience
• Equivalent combinations of education and directly related experience may be considered in accordance with university policy
• 10 years of related work experience may be substituted in lieu of educational qualifications
• This position is designated as "On Campus" and requires an on-site presence five days per week due to direct interaction with key stakeholders, operational responsibilities, and interaction with other campus resources
• Experience coordinating events, managing schedules, and supporting technology-enabled learning environments is preferred

Qualifications

Must Haves

• * Knowledge of facility operations and space management
• * Knowledge of scheduling systems and calendar management
• * Knowledge of educational technology and collaborative learning environments
• * Skill in organizing multiple projects and priorities simultaneously
• * Skill in coordinating meetings, conferences, and special events
• * Ability to communicate effectively verbally and in writing
• * Ability to establish collaborative relationships with diverse stakeholders
• * Ability to analyze operational data and recommend process improvements
• * Ability to supervise student employees and temporary staff
• * Ability to work effectively with people from a variety of culturally diverse backgrounds. Advanced knowledge of office and administrative practices and principles
• * Skill in operation of computers, related software applications (MS Word, Excel, PowerPoint and Access). Knowledge of standard office equipment
• * Ability to establish and maintain effective and harmonious work relations with faculty, staff, residents, students, and the general public
• * Knowledge of administrative principles and practices
• Bachelor's Degree in Business Administration, Higher Education Administration, Event Management, Hospitality Management, Communications, or a related field
• Three (3) years of progressively responsible experience in program coordination, facility management, event management, higher education administration, innovation programming, or related experience
• Equivalent combinations of education and directly related experience may be considered in accordance with university policy
• 10 years of related work experience may be substituted in lieu of educational qualifications
• This position is designated as "On Campus" and requires an on-site presence five days per week due to direct interaction with key stakeholders, operational responsibilities, and interaction with other campus resources

Nice to Haves

• Experience coordinating events, managing schedules, and supporting technology-enabled learning environments is preferred

Benefits

• Comprehensive medical, dental, and vision insurance
• Mental health support
• PTO
• Paid holidays
• Flexible work arrangements
• 403(b) with company match
• Ongoing training
• Tuition reimbursement
• Career advancement paths
• Wellness programs
• Commuter benefits
• A vibrant company culture