Business Development Manager (Remote)

Summary

ALG Vacations, part of Hyatt, is a leading tour operator and travel, hospitality, and leisure management company. The Business Development Manager represents and sells ALG Vacations brands to travel agencies, develops agency partnerships, grows revenue and profitability, and manages sales activities across an assigned territory.

Responsibilities

• ​​Develop strategic alliances with travel agents and agencies
• Leverage preferred relationships of ALG VACATIONS to gain commitment, incremental revenue growth with travel agencies
• Utilize a consultative sales approach to match the needs of the agency with the product offering of ALG VACATIONS
• Gain revenue commitments with travel agencies for the appropriate brand(s). Execute an implementation plan with agency to realize committed revenue
• Maintain engagement plans for all top tier accounts
• Achieve sales targets by managing territory effectively and growing the accounts with the biggest opportunities
• Be responsive to agent needs, issue resolution, and good follow up
• Represent ALG VACATIONS at events in respective territories (and occasionally outside territory) to cultivate new business opportunities and gain new revenue commitments
• Create brand loyalty using key tools such as joint marketing plans, agency education, providing marketing tools to agents, product differentiation, and value proposition of booking brand
• Use reporting tools to understand profitability, trends and goal tracking
• Increase and promote distribution through VAX booking platform in line with established goals
• Document all activities via sales reporting tools provided
• Monitor competitive activities in the marketplace and provide feedback on reporting and in meetings

Skills

• Travel industry knowledge or experience preferred, but will consider other candidates will transferable sales background
• Must be based within the territory (work from home based)
• Being able to travel up to 70% of the time is crucial for this job   Travel by plane and car is required depending on the location of client opportunity.   Travel consists of attending sales appointments, meetings, trade shows, FAM trips, supplier functions, company meetings, training functions both in destination and in the territory
• Customer Service – Knowledge of principles and processes for providing customer service. This includes assessment of customer needs, meeting quality standards for services and evaluation of customer satisfaction
• Marketing – Knowledge of principles and methods for showing or promoting products and services. This includes marketing strategy and tactics
• Sales Experience – Knowledge of principles and methods for selling products and services including sales techniques and sales control systems.  Ideally, consultative sales experience
• Negotiation skills – the ability to position ALG VACATIONS as a solution to an agency's needs, ultimately persuading agency to commit to selling our products
• Judgment and Decision-Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Excellent communication skills:  the ability to write clearly and concisely.  Strong verbal skills – the ability to communicate clearly the benefits of our products with the how/why an agency
• Bachelor's degree (BA) from four-year college or university; or three or more years related experience and/or training; or equivalent combination of education and experience

Qualifications

Must Haves

• Travel industry knowledge or experience preferred, but will consider other candidates will transferable sales background
• Must be based within the territory (work from home based)
• Being able to travel up to 70% of the time is crucial for this job   Travel by plane and car is required depending on the location of client opportunity.   Travel consists of attending sales appointments, meetings, trade shows, FAM trips, supplier functions, company meetings, training functions both in destination and in the territory
• Customer Service – Knowledge of principles and processes for providing customer service. This includes assessment of customer needs, meeting quality standards for services and evaluation of customer satisfaction
• Marketing – Knowledge of principles and methods for showing or promoting products and services. This includes marketing strategy and tactics
• Sales Experience – Knowledge of principles and methods for selling products and services including sales techniques and sales control systems.  Ideally, consultative sales experience
• Negotiation skills – the ability to position ALG VACATIONS as a solution to an agency's needs, ultimately persuading agency to commit to selling our products
• Judgment and Decision-Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Excellent communication skills:  the ability to write clearly and concisely.  Strong verbal skills – the ability to communicate clearly the benefits of our products with the how/why an agency
• Bachelor's degree (BA) from four-year college or university; or three or more years related experience and/or training; or equivalent combination of education and experience

Benefits

• Travel Perks and Benefits for both ALG Vacations and Hyatt
• Medical, Dental and Vision Insurance
• Basic Life Insurance
• Short- & Long-Term Disability
• Paid Parental Leave
• Corporate Wellness Program
• Travel Discounts & Deals
• Paid Time Off & Holidays
• 401(k) Plan with Company Match
• This position is also eligible for sales incentive.
• Work from home based