Transient Sales Specialist (Remote Opportunity)

Summary

Hyatt Hotels Corporation is a global hospitality company focused on caring for people and creating meaningful guest experiences. The Transient Sales Specialist will establish and execute transient sales strategies for a portfolio of hotels, drive corporate negotiated and consortia strategies, conduct market and account research, execute business development tactics, build loyalty, and report on negotiated market share progress. The role may also provide training or coaching to new team members as the program grows.

Responsibilities

• Establishing and executing Transient sales strategy for a portfolio of Essential & Full Service hotels
• This individual will drive the corporate negotiated and consortia strategy at a portfolio of hotels by engaging in market and account research, executing business development tactics, and leveraging World of Hyatt brand tools to build loyalty
• This candidate will be responsible for growing negotiated market share and reporting on progress to property stakeholders
• As the program grows, this person will have the opportunity to train or coach new team members to deliver high performance and be considered for potential future leadership roles within Central Sales

Skills

• The Central Services, Transient Sales Specialist role requires a candidate who has demonstrated a thorough understanding and competence in the Transient business segment, Hyatt systems and the hotel/business travel industry
• The Central Services, Transient Sales Specialist will possess thorough competency with professional selling skills: opening, probing, supporting, closing
• Must possess exceptional negotiating skills and proficiency with business development
• Must be comfortable with general computer knowledge and working with Microsoft 365 (Word, PowerPoint, Excel)
• They must be proficient in CVENT Transient, Agency360 and Demand360
• Communication and organizational skills are of utmost importance for this position
• A minimum of 3-5 years of hotel sales or comparable experience preferred
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Strong organization and presentation skills
• Must be able to work independently and simultaneously manage multiple tasks
• Must be outgoing and a proven self-starter
• Must be proficient in general computer knowledge, Envision, Opera, and Cvent Transient
• Must be proficient with Microsoft Office including Excel and PowerPoint and be capable of creating documents, working charts, and spreadsheets
• Knowledge of Amadeus products (Agency360 and Demand360)

Qualifications

Must Haves

• The Central Services, Transient Sales Specialist role requires a candidate who has demonstrated a thorough understanding and competence in the Transient business segment, Hyatt systems and the hotel/business travel industry
• The Central Services, Transient Sales Specialist will possess thorough competency with professional selling skills: opening, probing, supporting, closing
• Must possess exceptional negotiating skills and proficiency with business development
• Must be comfortable with general computer knowledge and working with Microsoft 365 (Word, PowerPoint, Excel)
• They must be proficient in CVENT Transient, Agency360 and Demand360
• Communication and organizational skills are of utmost importance for this position

Nice to Haves

• A minimum of 3-5 years of hotel sales or comparable experience preferred
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Strong organization and presentation skills
• Must be able to work independently and simultaneously manage multiple tasks
• Must be outgoing and a proven self-starter
• Must be proficient in general computer knowledge, Envision, Opera, and Cvent Transient
• Must be proficient with Microsoft Office including Excel and PowerPoint and be capable of creating documents, working charts, and spreadsheets
• Knowledge of Amadeus products (Agency360 and Demand360)

Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match
• Annual bonus eligibility