Business Development Manager (Remote, Minnesota)

Summary

Hyatt, through ALG Vacations, provides leisure travel, hospitality, and vacation management services through a portfolio of travel brands. The Business Development Manager will represent and sell ALG Vacations brands to travel agencies, develop agency partnerships, grow revenue and profitability, and manage sales activities across an assigned territory.

Responsibilities

• Develop strategic alliances with travel agents and agencies
• Leverage preferred relationships of ALG VACATIONS to gain commitment, incremental revenue growth with travel agencies
• Utilize a consultative sales approach to match the needs of the agency with the product offering of ALG VACATIONS
• Gain revenue commitments with travel agencies for the appropriate brand(s). Execute an implementation plan with agency to realize committed revenue
• Maintain engagement plans for all top tier accounts
• Achieve sales targets by managing territory effectively and growing the accounts with the biggest opportunities
• Be responsive to agent needs, issue resolution, and good follow up
• Represent ALG VACATIONS at events in respective territories (and occasionally outside territory) to cultivate new business opportunities and gain new revenue commitments
• Create brand loyalty using key tools such as joint marketing plans, agency education, providing marketing tools to agents, product differentiation, and value proposition of booking brand
• Use reporting tools to understand profitability, trends, and goal tracking
• Increase and promote distribution through VAX booking platform in line with established goals
• Document all activities via sales reporting tools provided
• Monitor competitive activities in the marketplace and provide feedback on reporting and in meetings

Skills

• Must be based within the MN or IA territory
• Customer Service – Knowledge of principles and processes for providing customer service. This includes assessment of customer needs, meeting quality standards for services and evaluation of customer satisfaction
• Marketing – Knowledge of principles and methods for showing or promoting products and services. This includes marketing strategy and tactics
• Sales Experience – Knowledge of principles and methods for selling products and services including sales techniques and sales control systems
• Negotiation skills – the ability to position ALG VACATIONS as a solution to an agency's needs, ultimately persuading agency to commit to selling our products
• Judgment and Decision-Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Analytical skills – the ability to dissect reporting and take the appropriate action to increase revenue. Good grasp of reading reports and understanding data
• Excellent communication skills - the ability to write clearly and concisely. Strong verbal skills – the ability to clearly communicate the benefits of our products with the how/why an agency, to include strong listening skills with the ability to ask the right questions and hear what is being said
• Bachelor's degree (BA) from four-year college or university; or three or more years related experience and/or training; or equivalent combination of education and experience
• Travel industry knowledge or experience
• Other candidates will transferable sales background
• Ideally, consultative sales experience
• Knowledge of pivot tables is a plus

Qualifications

Must Haves

• Must be based within the MN or IA territory
• Customer Service – Knowledge of principles and processes for providing customer service. This includes assessment of customer needs, meeting quality standards for services and evaluation of customer satisfaction
• Marketing – Knowledge of principles and methods for showing or promoting products and services. This includes marketing strategy and tactics
• Sales Experience – Knowledge of principles and methods for selling products and services including sales techniques and sales control systems
• Negotiation skills – the ability to position ALG VACATIONS as a solution to an agency's needs, ultimately persuading agency to commit to selling our products
• Judgment and Decision-Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one
• Analytical skills – the ability to dissect reporting and take the appropriate action to increase revenue. Good grasp of reading reports and understanding data
• Excellent communication skills - the ability to write clearly and concisely. Strong verbal skills – the ability to clearly communicate the benefits of our products with the how/why an agency, to include strong listening skills with the ability to ask the right questions and hear what is being said
• Bachelor's degree (BA) from four-year college or university; or three or more years related experience and/or training; or equivalent combination of education and experience

Nice to Haves

• Travel industry knowledge or experience
• other candidates will transferable sales background
• Ideally, consultative sales experience
• Knowledge of pivot tables is a plus

Benefits

• Travel Perks and Benefits for both ALG Vacations and Hyatt
• Medical, Dental and Vision Insurance
• Basic Life Insurance
• Short- & Long-Term Disability
• Paid Parental Leave
• Corporate Wellness Program
• Travel Discounts & Deals
• Paid Time Off & Holidays
• 401(k) Plan with Company Match
• Sales Incentive Plan