Quality Assurance Associate

Summary

Hyster-Yale Materials Handling is committed to delivering the right part at the right time, and they are seeking a Quality Assurance Associate to ensure quality and service for their customers. The role involves maintaining quality and safety standards, supporting team objectives, and making critical decisions regarding non-conforming materials.

Responsibilities

• Deliver results and provide an optimal customer experience
• Identify non-conformities, keep the warehouse clean and organized, adhere to 5S principles, and follow all safety procedures
• Maintain flexibility to support shifting departmental needs, including helping in different areas of the warehouse when required to ensure timely task completion
• Safely operate forklifts and other machinery; maintain a valid Forklift Operator’s license; change batteries and propane tanks as needed
• Comfortably make decisions on allowable deviations, disposition of non-conforming material and help investigate cause for defects
• Process all types of part returns, recognizing importance of completion for our dealers
• Perform audits on a variety of processes throughout the warehouse and collaborate with management to explain errors and set expectations
• Achieve productivity requirements while focusing heavily on accuracy and quality by demonstrating problem solving, critical thinking, and collaboration
• Perform other related duties as assigned

Skills

• High School Diploma or equivalent required
• Must complete the Introduction to Inspection training curriculum within 60 days
• Strong teamwork, communication (written and verbal), and critical thinking skills
• Safety-focused, detail-oriented, and results-driven with the ability to work independently
• Familiarity with warehouse policies and standard operating procedures
• Comfortable using technology (RF device, tablet, computer, etc.)
• Experience with Sit Down, Stand Up, Reach, and Order Selector equipment—or willingness to learn
• Ability to read blueprints, engineering drawings and other instructions while using related tools and measuring devices to qualify parts
• Develop proficiency in necessary programs required to perform department tasks
• Lift up to 50 lbs and perform repetitive movements for extended periods
• Reliable vision (with corrective lenses if needed)
• Comfortable working at heights up to 30 feet and rotating through multiple work areas

Qualifications

Must Haves

• High School Diploma or equivalent required
• Must complete the Introduction to Inspection training curriculum within 60 days
• Strong teamwork, communication (written and verbal), and critical thinking skills
• Safety-focused, detail-oriented, and results-driven with the ability to work independently
• Familiarity with warehouse policies and standard operating procedures
• Comfortable using technology (RF device, tablet, computer, etc.)
• Experience with Sit Down, Stand Up, Reach, and Order Selector equipment—or willingness to learn
• Ability to read blueprints, engineering drawings and other instructions while using related tools and measuring devices to qualify parts
• Develop proficiency in necessary programs required to perform department tasks
• Lift up to 50 lbs and perform repetitive movements for extended periods
• Reliable vision (with corrective lenses if needed)
• Comfortable working at heights up to 30 feet and rotating through multiple work areas

Benefits

• Medical, dental and life insurance
• 401(k) and profit sharing