Quality Assurance Assistant

Summary

New York Psychotherapy and Counseling Center (NYPCC) is New York State’s largest community mental health clinic, serving more than 15,000 clients each month. They are seeking a Quality Assurance Assistant to provide administrative support to the QA team, manage projects, and maintain accurate data.

Responsibilities

• Provide Administrative Support to the QA team
• Project management support
• Generate and maintain accurate data using spreadsheets
• Follow up with staff regarding QA issues and track outstanding issues
• Organize agendas, generating meeting minutes, and maintaining order within the team shared folders
• Take meeting minutes
• Accurately plan, organize and prioritize tasks given by the QA team
• Perform other duties as assigned by the QA team

Skills

• Currently pursuing a bachelor's in social work, psychology, business or other related healthcare field or already have a degree is required
• Meticulous attention to detail and superior organizational skills
• Ability to work collaboratively in a team-oriented environment
• Excellent verbal and written communication skills required
• Exceptional time-management skills required
• Exceptional customer service and interpersonal skills
• Good presentation skills required
• Must be extremely flexible, capable of meeting deadlines and managing multiple priorities
• Must be proficient in Microsoft Office applications such as Excel and SharePoint
• Demonstrated commitment to NYPCC's mission and safeguarding principles to ensure client and staff wellbeing

Qualifications

Must Haves

• Currently pursuing a bachelor's in social work, psychology, business or other related healthcare field or already have a degree is required
• Meticulous attention to detail and superior organizational skills
• Ability to work collaboratively in a team-oriented environment
• Excellent verbal and written communication skills required
• Exceptional time-management skills required
• Exceptional customer service and interpersonal skills
• Good presentation skills required
• Must be extremely flexible, capable of meeting deadlines and managing multiple priorities
• Must be proficient in Microsoft Office applications such as Excel and SharePoint
• Demonstrated commitment to NYPCC's mission and safeguarding principles to ensure client and staff wellbeing

Benefits

• We Pay Down Your Student Loans!
• Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
• Paid Time Off and Company Paid Holidays
• 403B Retirement Plan with Match!
• Amazing Workplace Culture
• NYPCC Health and Wellness Events