Account Executive, MidMarket (LATAM)

Summary

Fin is an AI Customer Agent company helping businesses deliver customer support across service, sales, and ecommerce. Intercom is seeking a Mid-Market Account Executive to drive new client acquisition in Latin America by managing the full sales cycle, building pipelines, delivering tailored product demos, and exceeding revenue targets.

Responsibilities

• Drive the acquisition of new clients and manage the full sales cycle (prospecting to closing) in the LATAM market
• Build and maintain a healthy sales pipeline, consistently prospecting to meet monthly and quarterly revenue goals
• Provide timely and accurate forecasts and clear visibility on revenue performance
• Stay updated on product knowledge and evolving processes
• Develop and deliver tailored product demos to address each client’s unique challenges and needs
• Take a consultative approach to sales, identifying and addressing customer pain points while positioning our solutions as trusted partners
• Focus on exceeding sales targets and demonstrating competitiveness
• Engage in team development and mentoring
• Represent the voice of the customer to cross-functional teams (Marketing, Product)
• Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
• Adapt quickly to changes in market conditions, customer needs, and product updates
• Use creative problem-solving to overcome obstacles and close deals
• Leverage sales tools and CRM software to track leads, progress, and activities
• Negotiate contract terms to close deals while maintaining healthy margins
• Exhibit grit and determination to succeed, overcoming challenges and driving results
• Willingness to travel within the country to support client needs and business objectives

Skills

• 4+ years of experience as an Account Executive
• 2+ years of SaaS experience selling similar products
• Must be fluent in Portuguese
• Exceptional written and verbal communication
• Ability to close net new business in a competitive landscape
• Proof of eligibility to work in the United States is required
• Proficiency in Spanish is also a plus
• Strong sales instincts and track record hitting and exceeding quota
• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
• Exhibits a growth mindset, intellectual curiosity, and ambition

Qualifications

Must Haves

• 4+ years of experience as an Account Executive
• 2+ years of SaaS experience selling similar products
• Must be fluent in Portuguese
• Exceptional written and verbal communication
• Ability to close net new business in a competitive landscape
• Proof of eligibility to work in the United States is required

Nice to Haves

• proficiency in Spanish is also a plus
• Strong sales instincts and track record hitting and exceeding quota
• Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
• Exhibits a growth mindset, intellectual curiosity, and ambition

Benefits

• All regular employees may also be eligible for the corporate bonus program.
• All regular employees may also be eligible for a sales incentive (target included in OTE).
• All regular employees may also be eligible for stock in the form of Restricted Stock Units (RSUs).
• Hybrid working policy with flexibility to work from home; employees are expected to be in the office at least three days per week.