Inside Sales Representative- Fitness Education Certifications

Summary

ISSA (International Sports Sciences Association) is an education and certification company serving fitness, health, and wellness professionals. The Inside Sales Representative engages prospective students, identifies their goals, recommends appropriate training programs, manages sales pipelines, and drives enrollment and revenue targets through phone-based selling.

Responsibilities

• Make 120–200 outbound calls daily to prospective students from warm and cold lists
• Conduct high-energy phone consultations to identify goals, build rapport, and recommend training programs
• Manage your pipeline through a CRM with disciplined notes, tasks, and follow-ups
• Close sales in a short cycle (same-day to 7 days) using ethical persuasion and student-first judgment
• Consistently meet or exceed monthly enrollment and revenue targets
• Collaborate with peers and leaders to improve scripts, objection handling, and conversion rates
• Represent ISSA’s mission and brand with integrity and enthusiasm

Skills

• 1+ years of phone-based inside sales experience in a quota-driven environment
• Demonstrated ability to sustain high activity levels (120–200+ dials per day)
• Experience in short-cycle or one-call closes (same day to 7 days)
• Strong verbal communication, active listening, and empathy
• Track record of hitting or exceeding individual sales targets
• Familiarity with CRMs (Salesforce, HubSpot, or similar)
• Continuously identifies opportunities to leverage AI tools for efficiency and innovation
• Someone who leads with curiosity. Who asks "why do we do it this way?" as a genuine question, not a complaint
• Someone humble enough to know what they don't know, and bold enough to challenge the way things have always been done
• Someone who can advocate hard for an idea and then fully commit when the team goes a different direction
• Someone who takes ownership of their mistakes, shares credit for their wins, and believes the best idea should win regardless of who had it
• We're looking for people who are personally invested in healthy living, not because it's their job, but because they believe in its power to change lives
• Experience in B2C or consumer-style B2B sales environments
• Prior success with outbound sales or lead follow-up campaigns
• High energy and resilience in competitive, metrics-driven settings
• Interest in the fitness, health, or education industries
• Prior ISSA certification or wellness industry exposure
• Advanced CRM hygiene and data management habits

Qualifications

Must Haves

• 1+ years of phone-based inside sales experience in a quota-driven environment
• Demonstrated ability to sustain high activity levels (120–200+ dials per day)
• Experience in short-cycle or one-call closes (same day to 7 days)
• Strong verbal communication, active listening, and empathy
• Track record of hitting or exceeding individual sales targets
• Familiarity with CRMs (Salesforce, HubSpot, or similar)
• Continuously identifies opportunities to leverage AI tools for efficiency and innovation
• Someone who leads with curiosity. Who asks "why do we do it this way?" as a genuine question, not a complaint
• Someone humble enough to know what they don't know, and bold enough to challenge the way things have always been done
• Someone who can advocate hard for an idea and then fully commit when the team goes a different direction
• Someone who takes ownership of their mistakes, shares credit for their wins, and believes the best idea should win regardless of who had it
• We're looking for people who are personally invested in healthy living, not because it's their job, but because they believe in its power to change lives

Nice to Haves

• Experience in B2C or consumer-style B2B sales environments
• Prior success with outbound sales or lead follow-up campaigns
• High energy and resilience in competitive, metrics-driven settings
• Interest in the fitness, health, or education industries
• Prior ISSA certification or wellness industry exposure
• Advanced CRM hygiene and data management habits

Benefits

• Uncapped commission structure
• Free enrollment in the Certified Personal Trainer (CPT) course starting on Day 1
• Access to ISSA courses and certifications at no expense
• Exclusive discounts on leading products in the fitness industry
• Employees can enroll up to 5 friends/family members each year in ISSA courses for free
• Fitness and professional/mental health purchase reimbursement up to $50/month ($600/year)
• 3 weeks of PTO each year, with the opportunity to earn up to 6 weeks each year
• 9 paid national holidays every year, plus 1 floating holiday
• Eligible employees giving birth can receive up to 12 weeks of paid leave
• Other parents welcoming a new child, including partners and adoptive/foster parents, receive up to 6 weeks of paid bonding leave
• Two medical insurance plans with Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Dental and vision coverage, with eligibility beginning on the 1st of the month after starting
• Monthly virtual team activities, town halls, brown bag lunches, and other special events
• Tools, equipment, and systems needed for the job
• Monthly work-from-home allowance
• 100% remote work
• 401(k) company match
• 100% company-paid life/AD&D insurance
• 100% company-paid short-term disability insurance
• Employee assistance program supporting legal, financial, and mental health concerns