Inside Sales Representative (ISR)

Summary

Premier NX is a tech-enabled services partner helping organizations scale operations across customer experience, finance and accounting, sales enablement, IT, and analytics. The Inside Sales Representative will conduct outbound prospecting, create qualified appointments and sales opportunities, maintain CRM records, and develop toward managing smaller accounts and full-cycle sales responsibility.

Responsibilities

• Execute outbound prospecting across phone, email, LinkedIn, text, and other channels to engage target accounts and decision-makers
• Set qualified appointments and generate sales-ready opportunities for senior sales team members
• Follow up on inbound and marketing-generated leads while maintaining a strong outbound-first mindset
• Learn Premier NX’s service pillars, target industries, buyer pain points, and positioning well enough to speak confidently with prospects
• Conduct early-stage discovery conversations to uncover business needs and align them with Premier NX solutions
• Maintain accurate outreach, activity, and pipeline records in CRM and sales engagement tools
• Work closely with sales leadership and mentors to improve messaging, objection handling, qualification, and follow-up
• Over time, begin managing smaller opportunities directly and progress toward full-cycle sales responsibility

Skills

• 2–5 years of experience in B2B business development, sales development, inside sales, or a similar prospecting role
• Proven success with outbound prospecting and cold outreach into the US, UK, or Canadian market
• Strong verbal and written communication skills, especially with mid-level and senior decision-makers
• Ability to work independently, manage time well, and maintain momentum in a target-driven environment
• Comfort learning a complex service offering and translating it into relevant business conversations
• Experience using CRM and outbound tools such as Zoho, HubSpot, Outplay, Salesforce, or similar platforms
• A hunter who creates momentum through action, persistence, and smart outreach
• Coachable, competitive, and eager to grow into a full sales role
• Comfortable working independently, while also knowing how to learn from experienced sales mentors
• Professional, resourceful, and motivated by both career progression and performance-based earnings
• Experience in outsourcing, BPO, technology, SaaS, consulting, or other service-based sales environments
• Exposure to mid-market sales cycles and appointment-setting for senior sales teams
• Early-stage closing experience or ownership of smaller accounts is a plus
• Experience working with mentors, sales leaders, or structured coaching programs

Qualifications

Must Haves

• 2–5 years of experience in B2B business development, sales development, inside sales, or a similar prospecting role
• Proven success with outbound prospecting and cold outreach into the US, UK, or Canadian market
• Strong verbal and written communication skills, especially with mid-level and senior decision-makers
• Ability to work independently, manage time well, and maintain momentum in a target-driven environment
• Comfort learning a complex service offering and translating it into relevant business conversations
• Experience using CRM and outbound tools such as Zoho, HubSpot, Outplay, Salesforce, or similar platforms
• A hunter who creates momentum through action, persistence, and smart outreach
• Coachable, competitive, and eager to grow into a full sales role
• Comfortable working independently, while also knowing how to learn from experienced sales mentors
• Professional, resourceful, and motivated by both career progression and performance-based earnings

Nice to Haves

• Experience in outsourcing, BPO, technology, SaaS, consulting, or other service-based sales environments
• Exposure to mid-market sales cycles and appointment-setting for senior sales teams
• Early-stage closing experience or ownership of smaller accounts is a plus
• Experience working with mentors, sales leaders, or structured coaching programs

Benefits

• Remote or Hybrid (UK, US, or Canada)
• Commission
• Variable compensation will reward both qualified opportunities passed to the sales team, and revenue closed directly on opportunities owned by the ISR as the role expands.
• Career-track role with progression into a full inside sales role within 12 to 18 months
• Work closely with sales leadership and mentors to improve messaging, objection handling, qualification, and follow-up.