Inside Sales Representative

Summary

Alliance Corporation is a North American value-added distributor of wireless networking, in-building signal coverage, and cellular infrastructure products and solutions. The Inside Sales Representative will support Regional Account Managers, serve customers, prepare quotations, resolve issues, manage sales opportunities, and help grow existing accounts through consultative sales and relationship building.

Responsibilities

• Partner with Regional Account Managers to provide exceptional customer support
• Prepare and manage customer quotations quickly and accurately
• Work directly with customers to answer questions, solve problems, and ensure an outstanding customer experience
• Proactively contact customers who have not purchased recently and work to re-establish business relationships
• Identify opportunities to grow smaller accounts through cross-selling and upselling
• Follow up on open quotes and sales opportunities
• Coordinate with purchasing, operations, and vendor partners to ensure successful order execution
• Maintain accurate customer records and opportunity tracking within Salesforce
• Become knowledgeable in Alliance's product portfolio and provide consultative sales support

Skills

• Must be located in Reno, NV
• 2+ years of inside sales, customer service, or sales support experience (distribution or technology industry preferred)
• Strong communication and relationship-building skills
• Excellent organizational and time management abilities
• Ability to multitask in a fast-paced environment
• Self-motivated with a desire to help customers and grow business
• Experience with CRM systems (Salesforce preferred)
• Strong Microsoft Office skills

Qualifications

Must Haves

• Must be located in Reno, NV
• 2+ years of inside sales, customer service, or sales support experience (distribution or technology industry preferred)
• Strong communication and relationship-building skills
• Excellent organizational and time management abilities
• Ability to multitask in a fast-paced environment
• Self-motivated with a desire to help customers and grow business
• Experience with CRM systems (Salesforce preferred)
• Strong Microsoft Office skills

Benefits

• Quarterly Performance Bonus
• Annual Bonus Opportunity: Up to $15,000
• Remote work environment
• 401K with a company match to help you invest in your future
• Comprehensive medical, dental, vision, and prescription plans
• Tuition subsidy