HR Business Partner

Summary

ITRex is a software and AI solutions company with distributed teams across Eastern Europe and the US. The HR Business Partner will own people processes end-to-end, support a portfolio of approximately 80–100 team members, partner with managers on people dynamics and risks, and drive improvements across performance, employee experience, analytics, administration, and knowledge management.

Responsibilities

• Annual performance review cycle — planning, facilitation, post-cycle analysis, and improvement proposals
• Promotion process — preparing submissions, maintaining timelines, and supporting decision-making in collaboration with delivery leads
• Ongoing improvement of core HR processes (onboarding, offboarding, performance review, promotions, project integration) — seen from the employee's perspective
• Collecting feedback from employees and managers, identifying what's not working, and bringing concrete proposals — not waiting to be asked
• Headcount, attrition, eNPS tracking and dashboards
• Making data available proactively; flagging trends before they become problems
• Rippling: maintaining accurate employee data, processing changes, handling requests, and administering benefits for US-based employees
• Regular touchpoints with managers across your portfolio
• Catching people risks early; escalating what needs to go up the chain
• Reporting on people risks and project health as part of the regular risk and value review cycle
• Collaborating with other departments on processes within your zones
• Keeping your sections of the internal knowledge base up to date

Skills

• 4+ years as an HRBP or HR Manager in a tech company
• Experience running or supporting performance review and promotion cycles
• Comfortable with HR data — you can read trends, build a simple dashboard, and know what numbers matter
• Experience with HRIS platforms
• Strong written and spoken English
• Self-directed: you own your areas without waiting for step-by-step direction
• Experience in remote or distributed team environments
• Experience with Deel or US benefits administration
• Background in IT services, outsourcing, or outstaffing
• Familiarity with knowledge base tools (GetGuru, Confluence, Notion)

Qualifications

Must Haves

• 4+ years as an HRBP or HR Manager in a tech company
• Experience running or supporting performance review and promotion cycles
• Comfortable with HR data — you can read trends, build a simple dashboard, and know what numbers matter
• Experience with HRIS platforms
• Strong written and spoken English
• Self-directed: you own your areas without waiting for step-by-step direction
• Experience in remote or distributed team environments

Nice to Haves

• Experience with Deel or US benefits administration
• Background in IT services, outsourcing, or outstaffing
• Familiarity with knowledge base tools (GetGuru, Confluence, Notion)

Benefits

• Remote flexibility: Work where and how you work best
• Medical benefits
• Wellness benefits
• Learning investment, including English classes and professional development
• Well-being support
• Ownership opportunities to solve problems and take smart risks
• AI tools to enhance employees' abilities
• Career progression with real paths up
• Regular meetups
• Tech talks