Court Systems Business Analyst - Office of Judicial Administration

Summary

The Kansas Office of Judicial Administration supports the Kansas Judicial Branch and its statewide court technology environment. The Business Analyst supports the enhancement, implementation, maintenance, and user support of court management systems and related applications by analyzing business processes, documenting requirements, testing functionality, providing training, and recommending system improvements.

Responsibilities

• Explore and learn new functionality within the case management system and determine if there are business processes that would benefit from that functionality
• Identify business processes that can be enhanced by developing programming or technical solutions outside of the case management system
• Gather, analyze, and document business and functional requirements by working with court personnel, clerks, judges, business stakeholders, technical teams, and external partners
• Develop and execute test scenarios, test cases, and validation activities for system enhancements, integrations, and new functionality
• Serve as subject matter expert for case management system functionality, court processes, data requirements, and system enhancements
• Develop training materials, procedural documentation, user guidance, and other resources to support system changes and statewide implementations
• Provide ongoing support and subject matter expertise to court users and internal stakeholders regarding case management system functionality and business processes
• Follows established procedures and exercises sound judgment, seeking guidance when protocols are unclear, significant changes are needed, or unexpected issues occur
• Collaborates with technical team members to ensure system connectivity, integration, and compatibility across platforms
• Support statewide change management efforts by assessing the operational impact of system changes and communicating updates to affected users
• Logs system issues and resolutions to build a reference library for future support and improvement
• Performs additional tasks as required to support the case management and electronic filing systems

Skills

• Bachelor's degree or equivalent is preferred, with major course work in computer science, information technology, management information systems, or related field
• Experience in a related field may be substituted for education on a year-for-year basis
• Ability to communicate complex information in a clear and understandable manner to both technical and non-technical audiences
• Ability to analyze complex business needs and translate them into clear, actionable system requirements
• Ability to independently research issues, identify potential solutions, and make recommendations based on available information
• Ability to recognize gaps, inconsistencies, or deficiencies in requirements, processes, system functionality, and data
• Ability to analyze the impact of proposed system changes on business processes, data, reporting, system integrations, and end users

Qualifications

Must Haves

• Bachelor's degree or equivalent is preferred, with major course work in computer science, information technology, management information systems, or related field
• Experience in a related field may be substituted for education on a year-for-year basis

Nice to Haves

• Ability to communicate complex information in a clear and understandable manner to both technical and non-technical audiences
• Ability to analyze complex business needs and translate them into clear, actionable system requirements
• Ability to independently research issues, identify potential solutions, and make recommendations based on available information
• Ability to recognize gaps, inconsistencies, or deficiencies in requirements, processes, system functionality, and data
• Ability to analyze the impact of proposed system changes on business processes, data, reporting, system integrations, and end users

Benefits

• This position can work remotely with occasional workdays in the Kansas Judicial Center in Topeka Kansas.