Remote Project Manager

Summary

Kitchen Tune-Up provides kitchen remodeling and improvement solutions focused on transforming clients’ homes while delivering an exceptional customer experience. The Remote Project Manager will coordinate 10-20 residential kitchen and bathroom remodeling projects in North Atlanta from pre-construction through completion, managing schedules, materials, installers, client communication, documentation, quality, budgets, and project profitability.

Responsibilities

• Coordinate 10-20 active kitchen and bathroom remodeling projects simultaneously
• Review project scopes, plans, measurements, selections, specifications, budgets, and schedules before construction begins
• Confirm that field measurements and site conditions have been properly documented before materials are ordered
• Develop, maintain, and update realistic project schedules
• Coordinate installers, trade partners, vendors, deliveries, inspections, and homeowners
• Confirm daily installer attendance, progress, and next steps
• Identify potential delays, missing materials, or cost overruns early and develop corrective action plans
• Keep projects moving efficiently while minimizing downtime between construction phases
• Ensure work remains within the approved scope and budget
• Track pre-construction walks, start dates, countertop templating, installations, inspections, final walkthroughs, punch lists, completion dates, and outside dates
• Protect project gross margin by actively managing labor, materials, change orders, rework, and scheduling
• Review approved proposals, plans, selections, and measurements before ordering
• Prepare and maintain detailed material lists and project-ordering trackers
• Coordinate the ordering of cabinetry, cabinet-refacing materials, countertops, tile, plumbing fixtures, hardware, lighting, and related products
• Confirm order acknowledgments, lead times, delivery dates, quantities, specifications, and finishes
• Track whether materials have been ordered, received, inspected, and assigned to the correct project
• Communicate proactively regarding backorders, damaged products, missing materials, and substitutions
• Coordinate deliveries with vendors, Field Supervisors, installers, and clients
• Help prevent ordering errors, jobsite delays, duplicate purchases, and unnecessary expedited-shipping costs
• Review daily jobsite photographs, videos, installer reports, and project updates
• Confirm that completed work appears consistent with the approved scope, plans, selections, and Kitchen Tune-Up standards
• Escalate potential quality concerns to the Field Supervisor or Operations Manager immediately
• Maintain accurate project notes, schedules, photographs, documents, and communications in company systems
• Track open items, deficiencies, punch-list work, callbacks, and warranty issues through completion
• Help reduce rework by identifying inconsistencies, missing information, and potential problems early
• Confirm that every project has complete and organized documentation
• Provide homeowners with timely and professional project updates
• Set clear expectations regarding schedules, upcoming work, required decisions, deliveries, and project milestones
• Communicate proactively—especially when challenges, changes, or delays arise
• Respond promptly and professionally to client questions and concerns
• Coordinate project walkthroughs and ensure punch-list items are documented and resolved
• Help create Raving Fans who confidently recommend Kitchen Tune-Up and leave 5-star Google reviews
• Build productive working relationships with installers, trade partners, vendors, and internal team members
• Communicate daily with field personnel regarding attendance, progress, materials, quality, and upcoming work
• Hold installers and trade partners accountable for schedules, communication, documentation, and commitments
• Confirm that installers submit required jobsite photographs, videos, time records, and daily reports
• Communicate project risks, delays, client concerns, and resource needs to the Operations Manager
• Participate in daily project huddles, production meetings, operations meetings, and client calls
• Prepare clear meeting notes, action items, deadlines, and follow-up communications
• Follow through until every assigned task and project issue is fully resolved
• Monitor project budgets, labor costs, material expenses, and gross-margin performance
• Compare proposed work with actual field conditions and client requests
• Identify work that falls outside the approved proposal
• Prepare change-order information for management review before additional work begins
• Track approved change orders and confirm that they are incorporated into schedules and project documentation
• Help prevent unauthorized work, unapproved material purchases, and avoidable cost overruns

Skills

• • At least 3 years of project-management experience involving U.S. residential construction or remodeling
• • Direct experience managing kitchen, bathroom, cabinetry, or residential renovation projects
• • Demonstrated ability to coordinate more than five active projects simultaneously
• • Strong knowledge of U.S. residential construction methods, terminology, and sequencing
• • Working knowledge of cabinetry, countertops, tile, plumbing, electrical, flooring, and finish carpentry
• • Experience reviewing plans, measurements, scopes of work, specifications, and product documentation
• • Experience coordinating materials, installers, subcontractors, vendors, and project schedules
• • Strong understanding of quality control, job costing, change orders, and gross-margin management
• • Excellent written and spoken English
• • Strong organizational, problem-solving, and conflict-resolution skills
• • Ability to communicate professionally with U.S. homeowners, installers, vendors, and team members
• • Strong computer skills and the ability to learn new software quickly
• • Reliable computer, high-speed internet connection, headset, webcam, and distraction-free home workspace
• • Ability to remain available and responsive throughout scheduled working hours
• • Three professional supervisor references
• • Full-time: 50 hours per week
• • Monday through Saturday
• • Must be available during the company's required working hours in the U.S. Eastern Time Zone
• • Attendance at daily huddles, production meetings, operations meetings, and client calls is required
• • Occasional evening availability may be required based on client or project needs
• • This is a remote position, but it requires consistent availability, professional communication, and active engagement throughout the workday
• • Experience with high-end residential remodeling
• • Experience working remotely for a U.S. construction or remodeling company
• • Experience with Buildertrend, ServiceMinder, 2020 Design, Microsoft Excel, Google Workspace, Zoom, or comparable systems
• • Experience ordering cabinetry, refacing materials, countertops, tile, plumbing fixtures, and remodeling products
• • Experience managing more than 10 active remodeling projects simultaneously
• • Bilingual English/Spanish communication skills
• • Relevant construction, design, estimating, or project-management education or certifications

Qualifications

Must Haves

• • At least 3 years of project-management experience involving U.S. residential construction or remodeling
• • Direct experience managing kitchen, bathroom, cabinetry, or residential renovation projects
• • Demonstrated ability to coordinate more than five active projects simultaneously
• • Strong knowledge of U.S. residential construction methods, terminology, and sequencing
• • Working knowledge of cabinetry, countertops, tile, plumbing, electrical, flooring, and finish carpentry
• • Experience reviewing plans, measurements, scopes of work, specifications, and product documentation
• • Experience coordinating materials, installers, subcontractors, vendors, and project schedules
• • Strong understanding of quality control, job costing, change orders, and gross-margin management
• • Excellent written and spoken English
• • Strong organizational, problem-solving, and conflict-resolution skills
• • Ability to communicate professionally with U.S. homeowners, installers, vendors, and team members
• • Strong computer skills and the ability to learn new software quickly
• • Reliable computer, high-speed internet connection, headset, webcam, and distraction-free home workspace
• • Ability to remain available and responsive throughout scheduled working hours
• • Three professional supervisor references
• • Full-time: 50 hours per week
• • Monday through Saturday
• • Must be available during the company's required working hours in the U.S. Eastern Time Zone
• • Attendance at daily huddles, production meetings, operations meetings, and client calls is required
• • Occasional evening availability may be required based on client or project needs
• • This is a remote position, but it requires consistent availability, professional communication, and active engagement throughout the workday

Nice to Haves

• • Experience with high-end residential remodeling
• • Experience working remotely for a U.S. construction or remodeling company
• • Experience with Buildertrend, ServiceMinder, 2020 Design, Microsoft Excel, Google Workspace, Zoom, or comparable systems
• • Experience ordering cabinetry, refacing materials, countertops, tile, plumbing fixtures, and remodeling products
• • Experience managing more than 10 active remodeling projects simultaneously
• • Bilingual English/Spanish communication skills
• • Relevant construction, design, estimating, or project-management education or certifications

Benefits

• Bonus based on performance
• Profit sharing
• Performance-based bonuses tied to measurable results, including client satisfaction and 5-star Google reviews, on-time project completion and cycle times, budget and gross-margin performance, accurate and timely material ordering, project documentation and communication, and minimal delays, rework, callbacks, and warranty issues
• Long-term career advancement opportunities
• Remote work
• Opportunity to grow with an expanding remodeling company
• Opportunity for increased responsibility and career advancement based on performance