Field Service Engineer - Fired Equipment

Summary

John Zink, a Koch Engineered Solutions company, provides emissions control and smart combustion solutions for industrial customers. The Field Service Engineer supports the installation, commissioning, troubleshooting, repair, and maintenance of industrial fired equipment at customer sites nationwide, while providing technical guidance on combustion, electrical, instrumentation, and control systems.

Responsibilities

• Travel from your home base to customer facilities to support electrical/mechanical installation, inspection, troubleshooting, and repair of fired equipment across a variety of industrial heating applications
• Diagnose and resolve electrical issues on combustion systems, including burner components, fuel trains, valves, dampers, and associated hardware
• Provide technical expertise on register burners, duct burners, and utility burners, including startup support, tuning, mechanical adjustments, and performance optimization
• Lead with safety in all aspects of field execution, proactively identifying and mitigating risk while working in live industrial environments; model and reinforce PBM culture through ownership and sound judgment
• Interpret P&IDs, mechanical drawings, and system layouts to identify issues and implement effective, field-ready solutions
• Support and interface with instrumentation and controls systems (PLCs, HMIs, and control logic) to assist with system operation and troubleshooting
• Calibrate, test, and maintain field instrumentation such as transmitters, valves, actuators, and 4–20 mA loop devices to support overall system performance
• Build strong, trust-based relationships with customer operations and maintenance teams through clear communication and consistent, high-quality service execution
• Maintain accurate documentation including service reports and updates to drawings while adhering to safety and compliance expectations

Skills

• This is a home-based role where you will operate from your location while traveling to customer sites nationwide approximately 75% of the time. Candidates must live within reasonable commuting distance of a major airport to effectively support travel requirements
• Experience troubleshooting, installing, and maintaining industrial electrical, instrumentation, and mechanical systems
• Experience working with PLC-based control systems (e.g., Allen-Bradley, GE), including troubleshooting and interfacing with control systems
• Ability to read and interpret P&IDs, electrical schematics, and control systems
• Willingness and ability to travel approximately 75%
• Valid driver's license and ability to obtain a Transportation Worker Identification Credential (TWIC) within six (6) weeks; ability to travel from a major airport
• Ability to lift up to 50 lbs occasionally and 25 lbs routinely
• Ability to bend, stoop, crawl, climb, and maneuver around industrial equipment and piping
• Ability to work in outdoor environments, sometimes for extended or irregular workdays
• Ability to enter and work in confined or enclosed spaces for extended periods
• Visual and auditory capability to safely perform electrical and mechanical diagnostics
• Field service experience supporting industrial fired equipment or combustion systems within refining, petrochemical, power generation, pulp & paper, or industrial heating environments
• Hands-on experience working with OEM burner systems, including John Zink, Coen, TODD or Peabody
• Experience performing startup, tuning, and performance optimization of register burners, duct burners, or utility burners
• Experience working with Allen-Bradley PLC systems in combustion, boiler, or steam generation applications
• Knowledge of NFPA 70E electrical safety standards
• Experience modifying PLC logic

Qualifications

Must Haves

• This is a home-based role where you will operate from your location while traveling to customer sites nationwide approximately 75% of the time. Candidates must live within reasonable commuting distance of a major airport to effectively support travel requirements
• Experience troubleshooting, installing, and maintaining industrial electrical, instrumentation, and mechanical systems
• Experience working with PLC-based control systems (e.g., Allen-Bradley, GE), including troubleshooting and interfacing with control systems
• Ability to read and interpret P&IDs, electrical schematics, and control systems
• Willingness and ability to travel approximately 75%
• Valid driver's license and ability to obtain a Transportation Worker Identification Credential (TWIC) within six (6) weeks; ability to travel from a major airport
• Ability to lift up to 50 lbs occasionally and 25 lbs routinely
• Ability to bend, stoop, crawl, climb, and maneuver around industrial equipment and piping
• Ability to work in outdoor environments, sometimes for extended or irregular workdays
• Ability to enter and work in confined or enclosed spaces for extended periods
• Visual and auditory capability to safely perform electrical and mechanical diagnostics

Nice to Haves

• Field service experience supporting industrial fired equipment or combustion systems within refining, petrochemical, power generation, pulp & paper, or industrial heating environments
• Hands-on experience working with OEM burner systems, including John Zink, Coen, TODD or Peabody
• Experience performing startup, tuning, and performance optimization of register burners, duct burners, or utility burners
• Experience working with Allen-Bradley PLC systems in combustion, boiler, or steam generation applications
• Knowledge of NFPA 70E electrical safety standards
• Experience modifying PLC logic

Benefits

• This role is eligible for variable pay, issued as a monetary bonus or in another form.
• Medical, dental, and vision insurance
• Flexible spending and health savings accounts
• Life insurance
• ADD insurance
• Disability insurance
• Retirement benefits
• Paid vacation/time off
• Educational assistance
• Infertility assistance, which may be included
• Paid parental leave, which may be included
• Adoption assistance, which may be included
• Home-based work arrangement