Staffing Specialist

Summary

Legacy Health is a healthcare organization focused on improving health for its people, patients, communities, and world. The Staffing Specialist coordinates staffing across assigned patient care units, assigns float staff to cover absences and changing census needs, and supports accurate decision-making in a fast-paced environment.

Responsibilities

• Support and coordinate staffing for assigned patient care units in collaboration with department leadership and/or other staff as appropriate
• Assign float staff to adjust for sickness, absences, and census
• Maintains a high level of accuracy and strong critical thinking skills while supporting multiple areas in a high volume, fast-paced work environment
• Maintains a working knowledge of established policies and procedures in performing this role; exceptions are referred to the manager/designee or director as appropriate

Skills

• High school diploma or equivalent required
• Experience working with computer word processing and database management required
• Effective verbal and listening skills, especially in telephone communication
• Ability to think quickly in the moment and make difficult decisions while maintaining professionalism and excellent customer service
• Ability to handle multiple tasks simultaneously
• Good problem-solving skills
• Exceptional customer service and communication skills
• Demonstrated ability to communicate in a calm, businesslike manner
• Ability to work efficiently and effectively in a fast-paced dynamic environment
• Ability to adapt to change
• Associate Degree in data management, computer science, business, or related field preferred
• Staffing experience preferred

Qualifications

Must Haves

• High school diploma or equivalent required
• Experience working with computer word processing and database management required
• Effective verbal and listening skills, especially in telephone communication
• Ability to think quickly in the moment and make difficult decisions while maintaining professionalism and excellent customer service
• Ability to handle multiple tasks simultaneously
• Good problem-solving skills
• Exceptional customer service and communication skills
• Demonstrated ability to communicate in a calm, businesslike manner
• Ability to work efficiently and effectively in a fast-paced dynamic environment
• Ability to adapt to change

Nice to Haves

• Associate Degree in data management, computer science, business, or related field preferred
• Staffing experience preferred